Problems with google account on pulse

[Guest Epic-Emodude]

Hi,

Since i got my pulse i have had problems setting up google accounts. The first time i tried i continuously got the message saying that it could not connect to the server. After 2 days i put this down to the fact that the email address asociated with the google account was an @sky.com one and not an @googlemail.com. I then decided that i had no option to create a new account for my phone (which i did through my phone). This all worked nicely untill i saw an article on the BBC news website saying that google could now use @gmail.com again and that existing users could change to it. Realising that this would save my time (especially when im on my pulse) i decided to change it through the account settings on my PC. I then found out that my phone, set up with my old @googlemail.com address, no longer recieved mail sent to me due to the change in email adress, although emails sent to the @googlemail.com would be forwarded to the new one. I then cleared the data on my phone from settings > applications > manage aplications > google apps, thus wiping the old account. Now when i try to access a google service (e.g. market or sync) it asks me to login, as i expected. I did this but i got the same message about not being able to reach the servers. I tried continuously but got the same message. Thinking it was a problem with the account name i changed it back to @googlemail.com but i get the same message.

I am now stuck without access to my google account on my phone which means no market or anything, and i dont want to have to create a new account and change my email adress for everything everytime i have to update my phone or something.

Does anyone know how i can fix this problem, if it is a problem with my phone?

Thanx

Aaron

[Guest Azurren]

Hi,

Since i got my pulse i have had problems setting up google accounts. The first time i tried i continuously got the message saying that it could not connect to the server. After 2 days i put this down to the fact that the email address asociated with the google account was an @sky.com one and not an @googlemail.com. I then decided that i had no option to create a new account for my phone (which i did through my phone). This all worked nicely untill i saw an article on the BBC news website saying that google could now use @gmail.com again and that existing users could change to it. Realising that this would save my time (especially when im on my pulse) i decided to change it through the account settings on my PC. I then found out that my phone, set up with my old @googlemail.com address, no longer recieved mail sent to me due to the change in email adress, although emails sent to the @googlemail.com would be forwarded to the new one. I then cleared the data on my phone from settings > applications > manage aplications > google apps, thus wiping the old account. Now when i try to access a google service (e.g. market or sync) it asks me to login, as i expected. I did this but i got the same message about not being able to reach the servers. I tried continuously but got the same message. Thinking it was a problem with the account name i changed it back to @googlemail.com but i get the same message.

I am now stuck without access to my google account on my phone which means no market or anything, and i dont want to have to create a new account and change my email adress for everything everytime i have to update my phone or something.

Does anyone know how i can fix this problem, if it is a problem with my phone?

Thanx

Aaron

Hmmmm.. I never had to change anything with my google address, both @googlemail and @gmail both log me into and send me mail.

I am unsure at what exactly you have done :P

Sorry

[Guest Epic-Emodude]

Hmmmm.. I never had to change anything with my google address, both @googlemail and @gmail both log me into and send me mail.

I am unsure at what exactly you have done :P

Sorry

Basiclly i was given the option to change to .gmail so i did then when trying to sign into the account on my phone it wont work and i think i might have to create a new account to fix it (and every other time the google app data gets wiped) =(

[Guest mr.a]

Basiclly i was given the option to change to .gmail so i did then when trying to sign into the account on my phone it wont work and i think i might have to create a new account to fix it (and every other time the google app data gets wiped) =(

I have changed to @gmail.com as well, but i still receive emails on my device with the google mail app.

[Guest Azurren]

Basiclly i was given the option to change to .gmail so i did then when trying to sign into the account on my phone it wont work and i think i might have to create a new account to fix it (and every other time the google app data gets wiped) =(

Have you tried what mcspoon suggested on your previous topic? It may help here..

[Guest Epic-Emodude]

Have you tried what mcspoon suggested on your previous topic? It may help here..

That's what i have done but know whenever i enter my account details it says it cant connect to a server every time. And i rly need my account back caus i just found out that all my contacts have gone aswell.

Aaron

[Guest Azurren]

That's what i have done but know whenever i enter my account details it says it cant connect to a server every time. And i rly need my account back caus i just found out that all my contacts have gone aswell.

Aaron

If you have recently wiped then you could try reflashing a custom rom or restoring a nandroid just to confirm that it is a problem with your google account.

Sorry I'm just plucking at straws here.. Hopefully someone else can help you out :P

[Guest Epic-Emodude]

If you have recently wiped then you could try reflashing a custom rom or restoring a nandroid just to confirm that it is a problem with your google account.

Sorry I'm just plucking at straws here.. Hopefully someone else can help you out :P

Thanx.

I will do that, but I'm going to wait for 2.1 because I dont want to start messing about with my phone ATM.

Thx again

Aaron

P.S. I will still apreciate help from anyone else =)

[Guest bas-r]

Thanx.

I will do that, but I'm going to wait for 2.1 because I dont want to start messing about with my phone ATM.

Thx again

Aaron

P.S. I will still apreciate help from anyone else =)

I'm sure it has nothing to do with your mail account or anything. I have entered a wrong pwd once or twice, and it said the combination of mailaddress/pwd was not recognized on the server.

I guess you just don't have a working data connection to Google. That happened to me just a while ago: my pulse didn't want to connect to the Google servers anymore, no Wifi, 3G or GPRS. Rest worked fine: browsing/roadsync. A reboot didn't fix it, nor did a wipe and Nandroid backup.

In the end I did a complete wipe, reapplied the rom, lost an hour entering settings and installing software, but it works flawless ever since.

That would fix it I guess?

[Guest summerlove]

Off topic but I just wanted to say thanks for the googlemail to gmail info - one of my accounts was a googlemail and it's been annoying me (so much more typing!!). I know I could have just used it as gmail but I'm a little ocd.. lol. Fortunately it's not the account linked to my phone so I've not had any problems.

[Guest Epic-Emodude]

I'm sure it has nothing to do with your mail account or anything. I have entered a wrong pwd once or twice, and it said the combination of mailaddress/pwd was not recognized on the server.

I guess you just don't have a working data connection to Google. That happened to me just a while ago: my pulse didn't want to connect to the Google servers anymore, no Wifi, 3G or GPRS. Rest worked fine: browsing/roadsync. A reboot didn't fix it, nor did a wipe and Nandroid backup.

In the end I did a complete wipe, reapplied the rom, lost an hour entering settings and installing software, but it works flawless ever since.

That would fix it I guess?

So basicly im going to have to reset my phone and set it up again?

Does this just mean putting a new ROM on it or will i have to do someting else?

Thanx

Aaron

[Guest bas-r]

So basicly im going to have to reset my phone and set it up again?

Does this just mean putting a new ROM on it or will i have to do someting else?

Thanx

Aaron

Flashing a new (the same) rom, AFTER a complete wipe, is what worked in my case. Since resetting was a bit quicker than troubleshooting, I went that route...

[Guest Epic-Emodude]

Flashing a new (the same) rom, AFTER a complete wipe, is what worked in my case. Since resetting was a bit quicker than troubleshooting, I went that route...

How do you do a complete wipe then?

[Guest bas-r]

How do you do a complete wipe then?

In recovery mode you can chose for things like 'wipe /data', 'wipe /dalvik-cache' etc. Apply every option that has 'wipe' in its name.

Come to think of it: are you running a custom rom at all?

Otherwise, go to a T-Mob shop and let them fix this.

[Guest Epic-Emodude]

In recovery mode you can chose for things like 'wipe /data', 'wipe /dalvik-cache' etc. Apply every option that has 'wipe' in its name.

Come to think of it: are you running a custom rom at all?

Otherwise, go to a T-Mob shop and let them fix this.

I wiped it and installed the MDC vanilla 1.7 ROM and it worked! unfortunately i found this ROM to glitchy and so i wiped again and restored the backup. Now it still doesnt work =(

Any other suggestions?

BTW i have rooted my phone and applied the custom recovery image. If i took it to T-mobile store would they pick up on this (will i have to undo these)

Thanx

Aaron

[Guest bas-r]

I wiped it and installed the MDC vanilla 1.7 ROM and it worked! unfortunately i found this ROM to glitchy and so i wiped again and restored the backup. Now it still doesnt work =(

Any other suggestions?

BTW i have rooted my phone and applied the custom recovery image. If i took it to T-mobile store would they pick up on this (will i have to undo these)

Thanx

Aaron

I found this thread http://www.google.com/support/forum/p/Goog...6e69b&hl=en,

which gives this solution: http://www.google.com/support/mobile/bin/a...y?answer=113869

You could try that.

Otherwise, indeed unroot phone and apply standard rom and off to T-Mobile.