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New fault with the phone & Thank you Orange


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Guest awarner [MVP]
Posted

My phone died a horrible death last night ;)

the action button decided to stay on permenantly

so I could not access certain apps etc. I could not even do a

hard reset so it was a serious hardware fault :cry: :cry:

Phoned up Orange this morning at 9:45 spoke to customer services

and the arranged without question for a replacement to be delivered.

the replacement arrived at 8pm this evening :shock:

now hows that for service? for me on this occasion I would like to say thank you to Orange :lol:

Guest Firaas
Posted

On the topic of replacements, receiving my FIFTH replacement tomorrow.

GPRS totally stopped working after the problems, and tech support were baffled, so they're now blaming the handset...

Guest yatpeak
Posted

Fifth! I can't believe you can have four buggy phones in a row! Didn't someone say once that you could only claim a miaximum of five?

Thanks,

Wyatt

Guest Vector
Posted

I've had the same SPV since November, and have had no problems at all :lol:

Guest yatpeak
Posted

Mine'd better not go buggy on me, sending it all the way back to Denmark!! That'd be torture!

Wyatt

Guest abamara
Posted

Awarner, O probably know you as a modaco Mod. Good for business, you see. Your reputation obviously preceeded you! :wink:

Guest Firaas
Posted
Fifth! I can't believe you can have four buggy phones in a row! Didn't someone say once that you could only claim a miaximum of five?

Thanks,

Wyatt

Yeah, one was an insurance replacement.

I've not been told about the five-rule by Orange so far, so let's just see how it goes.

They don't come buggy, they "turn"! :lol:

  • 2 weeks later...
Guest WouterN
Posted

I am going back to the shop tomorrow (yeah it's open on sunday here in Amsterdam) to get a new one. My button is also doing some strange stuff (going up instead of an enter, etc.).

Did you guys return your unlocked phones? Didn't they check for unlocking?

Wouter.

Guest Monolithix [MVP]
Posted

The majority of shop assistants probably won;t know what de-certification is. If you're worried just hard reset it before you do. (Althoguh looking at the time it may be too late heh...)

Guest WouterN
Posted

I just picked up a new one at the store :lol: ;) This one is working great ( i already unlocked all the stuff ofcourse :()

Guest James
Posted

you guys must be really unlucky! this is still my first one since december. on probs at all

Guest Monolithix [MVP]
Posted

Yep, i'm still on my first as well. Put it through hell and back its still as robust as ever :lol:

Guest midnight
Posted

first one here aswell :wink: stable as hell and everything works fine

erm, awarner, you ever used the bluetac trick for playing games with the dpad? :wink:

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