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Guest Essex58
Posted

Afternoon (first post so please bear with me!) I upgraded to the Streak form the iphone 3g - great bit of kit but...

The problems started when I wasn't getting any calls but lots of voicemail msgs. My wife was next to me and I rang her and no problem, she rang me and the call goes to voicemail. If I disabled the 3G/GPRS/EDGE setting all calls get through. there is no problem with outgoing calls it just can't stop the data side of the phone to accept calls.

The O2 shop was just as baffled when they saw what was happening- anyone got any ideas as I don't want to go back to the iphone?

Thanks

Guest vinokirk
Posted

Try a hard reset? I dont know how to do this, but maybe a search will reveal something. Either way you wont have to go back to a gayphone, just get O2 to sort it out. If they cant fix it they should offer you a replacement.

Posted

You're not getting any 'No Service' isses when on 3G are you? I can't make or receive calls reliably on 3G in certain areas due to this, theres another thread about it but no fix yet. Try it in GSM mode only and with data connection on.

Guest vinokirk
Posted

Yeah there may be some possible radio firmware issues with the Dell methinks

Guest Essex58
Posted
You're not getting any 'No Service' isses when on 3G are you? I can't make or receive calls reliably on 3G in certain areas due to this, theres another thread about it but no fix yet. Try it in GSM mode only and with data connection on.

No- the service is better than my iphone. I've tried it in GSM only and it makes no difference. It's very good as an email/data tool or as a phone, it just can't seem to do both at the same time (at least on the receiving side of things).

Guest MrPokeylope
Posted
No- the service is better than my iphone. I've tried it in GSM only and it makes no difference. It's very good as an email/data tool or as a phone, it just can't seem to do both at the same time (at least on the receiving side of things).

I definately get better voice quality than my iphone 3g, and the wifi is a hundred times better, but yeah, I occasionally find calls go straight to voicemail. This is a pretty poor situation. I've tried it myself, using the landline to ring my mobile. Mobile has full signal bar. switching from 2g to 3g makes sod all difference.

Guest AuirR
Posted (edited)

As a reminder, any phone cannot receive voice call during data transmission with GSM only.

It is defined by GSM spec.

If you were waiting for an incoming call with GSM only mode, not to use data service. :)

Or you can use 3G/WiFi.

Edited by AuirR
Guest s3gfault
Posted
As a reminder, any phone cannot receive voice call during data transmission with GSM only.

It is defined by GSM spec.

If you were waiting for an incoming call with GSM only mode, not to use data service. :)

Or you can use 3G/WiFi.

I have to say I haven't found that to be the case. I agree that data transmission and voice calls can't happen at the same time, but a voice call should and can interrupt data.

Guest AuirR
Posted
I have to say I haven't found that to be the case. I agree that data transmission and voice calls can't happen at the same time, but a voice call should and can interrupt data.

Right. I am sorry.

Incoming call on some networks can interrupt data indeed.

I am not sure O2 can or not.

Guest Logoria
Posted
Afternoon (first post so please bear with me!) I upgraded to the Streak form the iphone 3g - great bit of kit but...

The problems started when I wasn't getting any calls but lots of voicemail msgs. My wife was next to me and I rang her and no problem, she rang me and the call goes to voicemail. If I disabled the 3G/GPRS/EDGE setting all calls get through. there is no problem with outgoing calls it just can't stop the data side of the phone to accept calls.

The O2 shop was just as baffled when they saw what was happening- anyone got any ideas as I don't want to go back to the iphone?

Thanks

It sounds O2 network issue, maybe try your sim on another phone or replace else sim to your streak. To figure out the exactly cause.

  • 2 months later...
Posted (edited)

to drag this one back up. I managed to miss two calls from my other half today whilst on Gprs.

I know it was gprs because I was trying to show someone directions using maps.

Haven't noticed it before and its a bit of a puzzler, as I've tested it tonight at home and all is working fine.

I presume its a cell-tower thing, but its puzzling me (and obviously has led to a constant high pitched whining since I got home) :lol:

Edited by fards

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