Randomly turning off?

[Guest SEI87]

anyone else has this problem? it randomly turns off at least once a day. also it randomly goes to no service at times but only for a few seconds

[Guest deekarma]

anyone else has this problem? it randomly turns off at least once a day. also it randomly goes to no service at times but only for a few seconds

Make sure the battery cover is snug for random turn off isue.

Have no experience of no service issue.

[Guest SEI87]

Make sure the battery cover is snug for random turn off isue.

Have no experience of no service issue.

looked at the cover it seems snug but i noticed 1 bump on either side where the 2 small peices of black foam tape are. anyone else see this look at the phone closely theres a small bulge where the tape is.

edit: my build number is 3562 can i update? (us streak)

Edited July 12, 2010 by SEI87

[Guest shEEEsh]

anyone else has this problem? it randomly turns off at least once a day. also it randomly goes to no service at times but only for a few seconds

I am also going to say check the battery cover. when it is closed push up on it and you might notice the cover move up some. I was having the same problem. Battery cover was just barely loose.

[Guest AuirR]

edit: my build number is 3562 can i update? (us streak)

I don't think you will get a update for beta test.

[Guest shEEEsh]

I think that is IMPOSSIBLE .. why would Dell do something like that ?? Give a gift that becomes obsolete ?? PLUS. I don't consider them beta test phones really. They were presents given in a charity race. Dell would look like garbage if they did something like that to 1,000 people. We will see but I would bet money on it that updates will work. There is no reason they wouldn't. Unless I am really REALLY wrong about the give away. On the other hand. Dell knew that some component in one of their laptops - or desktop - was defective. They won't do anything but deny it is the problem.

[Guest AuirR]

Got it!

I thought it's just a test, not give away. :)

[Guest shEEEsh]

No problem. I guess it could be called a "test" too .. being they wanted to winners to use it for a month and write a review or something. And if Dell would use a thousand people as lab rats and call it a "door prize" letting the prize go bad in a month .. then the company is rotten to the core.

The winners were athletes and such. Bike racers ... It was some sort of bike race for charity. Those people aren't gadget nuts .. there is no place to put this phone in those spandex shorts !!! haha

Diane

[Guest yosemite-sam]

i dont think its about the update but could be, i only say this cos i had it happen twice. once before and once after updating, i hit power button to find it powered off even tho it had half full battery. when i took off the cover i noticed the battery was warm so think its his fault!

Im good with putting the back on snug so its never come loose so i ruled that out plus which end i unplug from after charging.

All ive done since it happened was not keep topping it back up to 100% when low and just letting it run flat. its been ok so far this way and havent felt the battery heat up again.

im still blaming the battery tho cos it shouldnt get warm like that and switch off so theres some shananigans goin on.

[Guest SEI87]

hmm.. my battery is always quite warm aswell but i thought it was normal for android phones. my milestone makes my palms sweat like mad when i play with it for too long.. also.. the first time i charged the phone it said something like battery too hot turning off device. but only happened that one time.

[Guest yosemite-sam]

hmm.. my battery is always quite warm aswell but i thought it was normal for android phones. my milestone makes my palms sweat like mad when i play with it for too long.. also.. the first time i charged the phone it said something like battery too hot turning off device. but only happened that one time.

it could be me clutching at straws but it only stuck in my mind cos when it happened both times it wasnt hooked up to the charger just sat on my table. im used to phones getting warm/hot when charging or just after some heavy use but didnt think theyd be getting warm like that just sat there not being used. it wasnt hot just warm enough to notice when i slid of the back to get the battery out.

weird :s

Edited July 13, 2010 by yosemite-sam

[Guest shEEEsh]

Someone posted on XDA that they had the same problem. They uninstalled the "task manager" and that fixed the problem.

[Guest yosemite-sam]

Someone posted on XDA that they had the same problem. They uninstalled the "task manager" and that fixed the problem.

Thanks, ive removed mine now too.

[Guest mobiholic]

Hope it works for you, let us know how you get on.

EDIT: I should add I never saw this problem with the two Streaks I owned, though I only had each for a week.

Edited July 13, 2010 by mobiholic

[Guest SEI87]

guys could you look at your battery cover where the volume buttons are, is the cover sticking up a bit due to the foam? and also on the opposite side left of the charging port

[Guest Asphytxtc]

yeah, my cover is bulging a little bit exactly where you specified.. I always thought maybe I just bent it a little when first putting it on (damm that thing took a lot of pressure to push in place!!) but looking again, you're right, its that little bit of foam causing it to stick up.. whats its purpose?

[Guest AuirR]

Someone posted on XDA that they had the same problem. They uninstalled the "task manager" and that fixed the problem.

It seems task killers/managers are not reliable on Streak.

They are needed to customize to Streak :angry:

Edited July 15, 2010 by AuirR

[Guest Dogmann55]

@yosemite-same

I would say you really don't want to keep running your battery to flat as Li-ion Polymer batteries don't like this and it's really not good for them in fact you will decrease it's performance and kill it's life cycle faster this way as they can be recharged from any point without damaging them except for running them flat which does them no good at all.

@all

No foam sticking up by my volume buttons or anywhere else for that matter it fits snugly and flush all the way round it i have never used a Task Killer on my Streak in the 5 weeks I've had it and never had any messages to say I'm low on memory or slow downs and usually after 16hrs use i have any where from 28%-48% battery left. I would think if the battery is really warm and not lasting very long it sounds like a rogue app is doing that and from what I've read it seems using auto Task killers are usually the main culprit for this type of behaviour defeating what most use them for.

Marc

[Guest unfitguy]

Happing to my streak too No Taskmanagers installed and cover fits perfectly, happened on 2 occasions in last 4 days

[Guest clickspace]

Mine has now started doing it every few hours. It even turned off during a phone call.

I have noticed that a message pops up and says "Powering down device" (or something similar) before it goes.

[Guest dude1966]

My streak also turned itself off ...just once now. I think the foam is to add extra friction, so the cover doesn't come off easy. It does bend to cover way to much.

Edited July 19, 2010 by dude1966

[Guest clickspace]

...They uninstalled the "task manager" and that fixed the problem.

I figured out what went wrong on mine, thank you shEEEsh. Right before it decided to switch off all the time I set all of the android/dell applications to never close (exclude) with the task manager I use. Things like the Wiper App, PVMtpServiceStart, PVWmdrmService, ContactMerge and AlbumArtDownload.

Seems to have fixed it. And I can still use my task manager.

[Guest craigdabbs]

seems mine has started turning off instantly at the slightest knock or twisting (eg in pocket) after having it for over a month. It will even do it while its booting up so its not software related in anyway. Kind of dissapointed now :(

[Guest TomDroid]

seems mine has started turning off instantly at the slightest knock or twisting (eg in pocket) after having it for over a month. It will even do it while its booting up so its not software related in anyway. Kind of dissapointed now :(

Mine has done it three times in the last two days, no task manager installed & battery cover on as snug as a bug!

[Guest craigdabbs]

yea battery cover is fine on mine, i only have to to tap the cover and it switches off lol, anyway phoned o2 and i have to send it in for repair as im over 30days for a straight swap.