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Problem making calls


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Guest fraxos
Posted

Hi to all.

Recently my Pulse has developed a very strange problem. In particular, whislt I can receive and send text messages as well as use the data connections, I find myself unable to make any calls. In particular, I try calling someone and whiel they can hear me, there is no sound coming through on my side. I have tried different 2.1 ROMs, both Paul's and FLB, but to no avail. Has anyone experienced this?

Thanks in advance

Guest gusthy
Posted
Hi to all.

Recently my Pulse has developed a very strange problem. In particular, whislt I can receive and send text messages as well as use the data connections, I find myself unable to make any calls. In particular, I try calling someone and whiel they can hear me, there is no sound coming through on my side. I have tried different 2.1 ROMs, both Paul's and FLB, but to no avail. Has anyone experienced this?

Thanks in advance

Can you hear any sound? (Music player, ringtone, etc.)

Guest fraxos
Posted
Can you hear any sound? (Music player, ringtone, etc.)

All other sounds work just fine. I also know it is not down to the network as I have tried on 2 different networks and it still does not work. Very strange!

Guest johninho
Posted (edited)
All other sounds work just fine. I also know it is not down to the network as I have tried on 2 different networks and it still does not work. Very strange!

My Pulse I got at Christmas developed a similar problem. Only difference was I could hear a crackling when the other person spoke. I tested by ringing my home landline answerphone and listening to the message playback.

Like yours, everything else worked fine.

Unfortunately it turned out to be a hardware fault. Took it back to the T-Mobile shop I bought it from and it was sent away for a warranty repair.

The engineer report said they had replaced the earpiece speaker (took 13 days to come back).

Good luck

Edited by johninho
Guest fraxos
Posted

The plot thickens....

While trying to make a call I pressed the speaker button and now I can hear the other person. Yet when switch that off the problem re-appears. Has anyone experienced this?

Guest Simon O
Posted
The plot thickens....

While trying to make a call I pressed the speaker button and now I can hear the other person. Yet when switch that off the problem re-appears. Has anyone experienced this?

Probably the small speaker where your ear would be is broken but the main speaker in the phone is OK.

Guest fraxos
Posted
Probably the small speaker where your ear would be is broken but the main speaker in the phone is OK.

I was really hoping that it was something software-related as I dread to think how long it would take T-Mobile to sort a hardware issue out. And it would actually be quite annoying if it was hardware related as I only bought my Pulse 4 months ago and I doubt T-Mobile would be willing to give me a refund...

Guest gusthy
Posted
I was really hoping that it was something software-related as I dread to think how long it would take T-Mobile to sort a hardware issue out. And it would actually be quite annoying if it was hardware related as I only bought my Pulse 4 months ago and I doubt T-Mobile would be willing to give me a refund...

Maybe it is country-dependent, hungarian T-Mobile says that they spend 15 calendar days with repairing as the maximum.

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