Guest skanna Posted October 6, 2010 Report Posted October 6, 2010 I have a big problem. When I make a call, the screen goes blank as soon as the call is connected. When I finish the call I cant get the screen back on, the phone does not respond. I have to pull the battery. What am I doing wrong? It was like this with the original orange rom, and now with the r3. Any help would be appreciated.
Guest G0DSPEED Posted October 7, 2010 Report Posted October 7, 2010 I have a big problem. When I make a call, the screen goes blank as soon as the call is connected. When I finish the call I cant get the screen back on, the phone does not respond. I have to pull the battery. What am I doing wrong? It was like this with the original orange rom, and now with the r3. Any help would be appreciated. Sounds like your proximity sensor is on the fritz and doesn't realise you've moved the handset away from your head so still keeps the screen blank :)
Guest mELIANTE Posted October 7, 2010 Report Posted October 7, 2010 Do you use some kind of screen protector? If so, it may be covering the proximity sensor and causing that.
Guest skanna Posted October 7, 2010 Report Posted October 7, 2010 where is the sensor? I had the thin plastic cover on the phone for the first day,just in case I wanred to return it. But that has now bwen removed. Is there any adjustment of this proximity sensor?
Guest oscheng Posted October 7, 2010 Report Posted October 7, 2010 where is the sensor? I had the thin plastic cover on the phone for the first day,just in case I wanred to return it. But that has now bwen removed. Is there any adjustment of this proximity sensor? In good lighting you can see 2 blue dots to the left of the San Francisco label and ear speaker. I think one is the light sensor and the other the proximity.
Guest interceptor02 Posted October 8, 2010 Report Posted October 8, 2010 In good lighting you can see 2 blue dots to the left of the San Francisco label and ear speaker. I think one is the light sensor and the other the proximity. Same things were happening to me when receiving calls and making calls , the screen goes blank as soon as the call is connected. As G0DSPEED said I found that the screen protector I used had ( One that's for an iphone and I had cut to fit) covered up the " San Francisco" name. I recut the protector just under the " San Francisco" name and now the phone works fine.
Guest Seagull81 Posted November 2, 2010 Report Posted November 2, 2010 I've fitted a cut down HTC Desire screen protector to my wife's San Fran, I've just read this thread and thought I'd better check that her proximity sensor is working ok. The protector is actually over the San Francisco logo but beneath the grill, the sensor is working ok.
Guest skanna Posted November 7, 2010 Report Posted November 7, 2010 OK now my sensor seems to work sometimes. I downloaded 2 apps to test the sensors, and on the first app, 'Android sensor data' I initially get INIT for the proximity sensor. It sometimes stays like this, or may change if I tilt the phone to the left (and cause the screen to rotate). Sometimes the sensor will show 'far' and then 'near' when you pass your hand over the 2 blue dots, in which case its working fine. This can be confirmed by making a call and the screen does not going blank when the call is connected when the phone is NOT near your ear/face, ie correct operation. However sometimes the sensor seems to get stuck on the 'near' or 'far' setting on this app, even though it was working correctly just moments before. This happens even when it may be working correctly, and then without moving the phone and just passing your hand over the sensor, the reading will show 'near' and then remain 'near' even when your hand is moved away, without actually touching the phone? Can anyone else please test this app with their phone? Does the sensor always change from 'INIT' to 'near' and 'far'? The other app, 'sensorviewer' has a similar response, although by tilting the phone, it does seem to bring the sensor out of sleep? I am not sure if I have a dodgy phone, or there is a software bug, as the sensor may work and then apparently stick with now actual touching of the phone. I had this problem with the original orange ROM and it has continued in the R3 ROM. Thanks In advance
Guest pbando Posted November 12, 2010 Report Posted November 12, 2010 OK now my sensor seems to work sometimes. I downloaded 2 apps to test the sensors, and on the first app, 'Android sensor data' I initially get INIT for the proximity sensor. It sometimes stays like this, or may change if I tilt the phone to the left (and cause the screen to rotate). Sometimes the sensor will show 'far' and then 'near' when you pass your hand over the 2 blue dots, in which case its working fine. This can be confirmed by making a call and the screen does not going blank when the call is connected when the phone is NOT near your ear/face, ie correct operation. However sometimes the sensor seems to get stuck on the 'near' or 'far' setting on this app, even though it was working correctly just moments before. This happens even when it may be working correctly, and then without moving the phone and just passing your hand over the sensor, the reading will show 'near' and then remain 'near' even when your hand is moved away, without actually touching the phone? Can anyone else please test this app with their phone? Does the sensor always change from 'INIT' to 'near' and 'far'? The other app, 'sensorviewer' has a similar response, although by tilting the phone, it does seem to bring the sensor out of sleep? I am not sure if I have a dodgy phone, or there is a software bug, as the sensor may work and then apparently stick with now actual touching of the phone. I had this problem with the original orange ROM and it has continued in the R3 ROM. Thanks In advance Any news on this?
Guest hugh3sy7 Posted January 1, 2011 Report Posted January 1, 2011 I have a big problem. When I make a call, the screen goes blank as soon as the call is connected. When I finish the call I cant get the screen back on, the phone does not respond. I have to pull the battery. What am I doing wrong? It was like this with the original orange rom, and now with the r3. Any help would be appreciated. A shameless bump. has anyone managed to rectify this problem? It is annoying as you cannot switch to speakerphone or access/add to your contacts mid-call
Guest dubatc Posted January 1, 2011 Report Posted January 1, 2011 I know at least 2 people who are being driven mad by this issue on this phone, it is really disappointing that a small issue like this is ruining the experience of such a wonderful phone. I have also run the 'android sensor data' app and would say that the proximity sensor is only working 30% to 40% of the time, both phones running the hungarian hedgehog rls 2 rom. Anyone with any ideas??
Guest dubatc Posted January 3, 2011 Report Posted January 3, 2011 ok thanks to all on other threads so here is the fix that worked for me Dial *983*0# scroll down to sensors and press the calib button-this fixed my phone and I confirmed this using android sensor data app and also by making calls. Many many thanks to the others that pointed this out.
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