Serious reception Issues

[Guest dwattsy21]

Hi All,

I bought a San fransisco yesterday, very pleased with it, but now this morning when I tried to text and make call, neither will work. This is despite it saying that I have 2 bars of signal. I put the sim card into my hero, and it works fine, back into my san fran... and nothing working despite having signal once again.

Is this a problem anybody else has had??

Will rooting my phone solve this? Or will I be better of going and getting it replaced? I'm worried if i root and and it's still not working I won't be able to return it.

Cheers,

Dave

[Guest will7201]

I'm not taking the pi$$, but you have had the phone activated by Orange, yeah? Mine didn't work until I phoned them and waited until I got an sms saying all was well y'see.

Will.

[Guest dwattsy21]

I'm not taking the pi$$, but you have had the phone activated by Orange, yeah? Mine didn't work until I phoned them and waited until I got an sms saying all was well y'see.

Will.

I presumed I didnt have to activate anything because I am just using my old contract sim that I got with my hero over a year ago. Does the actual phone have to be activated then? I was using the phone fine yesterday as well so that made me sure all was ok.

I'll check the lierature that came with it... but cant be that can it?

[Guest bobby-gg]

I've the same problem, there is a post about at week back discussing it

I've found if I try to use the internet or mapping whilst I don't have any data signal the then itwon't allow calls or texts in or our, power the phone down and you are able to again.

Now I know what causes the problem, its still there but less of an issue.

my is unlocked, rooted and running R2 and was never registered with Orange before use

[Guest will7201]

Maybe the answer is in here, have a looksy: http://tinyurl.com/38qtm3m

Will.

[Guest dwvl]

I've the same problem......... was never registered with Orange before use

If, like me, you bought your phone from the Orange Online Store, then they put a block *on the phone* until you activate *the SIM* over the phone. This block affects the phone's use only on the Orange network - if you network unlock it, it will work on any other network, but still not Orange's.

In my case, I activated the SIM online but the phone didn't get unblocked. I then called Orange customer services, who re-activated the SIM (giving me another phone number!), but still didn't unblock the phone, and lost my £10 credit. I then contacted OrangeHelpers on Twitter, who finally unblocked the phone for the Orange network and recovered my £10 credit. Not that I needed it, because by this time I had had enough of Orange, network unlocked the phone, and defected to GiffGaff.

[Guest dwattsy21]

If, like me, you bought your phone from the Orange Online Store, then they put a block *on the phone* until you activate *the SIM* over the phone. This block affects the phone's use only on the Orange network - if you network unlock it, it will work on any other network, but still not Orange's.

In my case, I activated the SIM online but the phone didn't get unblocked. I then called Orange customer services, who re-activated the SIM (giving me another phone number!), but still didn't unblock the phone, and lost my £10 credit. I then contacted OrangeHelpers on Twitter, who finally unblocked the phone for the Orange network and recovered my £10 credit. Not that I needed it, because by this time I had had enough of Orange, network unlocked the phone, and defected to GiffGaff.

Cheers mate, think I have it sorted now. Your right you need to activate the pointless sim that you have to buy with it. at www.orange.co.uk/activate

Cheers guys