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Browsers don't work in 3G


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Guest Irie_man
Posted

Hello - I am not able to surf the web using any browsers while in 3G. I have tried the stock browser and dolphin. I know the data connection is working because I am able to check my gmail, and do an Android market search. It is just the internet browsers that do not open any web pages. I have cleared my cache and history. The browsers work fine in wifi.

Dell said it has to do with the carrier if it works in wifi. I am using it in Panama with Cable and Wireless. That is the same as AT&T in the US. I went to C&W and the APN is set correctly. They were unable to help.

My Dell Streak info:

I bought it from the Dell Small Business website unlocked.

OEM Version: GAUSB1A111100

Build#: 6267

Kernel: 2.6.29-perf

I will appreciate any help in getting my browsers to work in 3G.

Thanks,

Andrew

Guest popetodd
Posted (edited)

Dell is correct, if it works on WiFi then it is an APN setting issue or your carrier has not enabled you for data.

You need to contact your carrier and get the correct APN settings.

If those do not work then you need to ride on your carrier about their misconfiguration of your account.

Edited by popetodd
Guest Irie_man
Posted
Dell is correct, if it works on WiFi then it is an APN setting issue or your carrier has not enabled you for data.

You need to contact your carrier and get the correct APN settings.

If those do not work then you need to ride on your carrier about their misconfiguration of your account.

thanks Popetodd - I will go back to my carrier again.

Besides APN setting, is there any other settings that I should check because the APN setting is correct and I do have a data plan.

Guest brokenpixel
Posted
thanks Popetodd - I will go back to my carrier again.

Besides APN setting, is there any other settings that I should check because the APN setting is correct and I do have a data plan.

Hey man que sopa!

Irie, you have to take off the proxy's it should be set to nothing, I'm in Panama too and by default the APN's set a proxy but in CW we don't use no stinkin proxy....

by the way where are you? I need to meet someone with a streak here in Panama, I need to test the USB cable if you are up to get togheter. :P

Guest Irie_man
Posted
Hey man que sopa!

Irie, you have to take off the proxy's it should be set to nothing, I'm in Panama too and by default the APN's set a proxy but in CW we don't use no stinkin proxy....

by the way where are you? I need to meet someone with a streak here in Panama, I need to test the USB cable if you are up to get togheter. :P

brokenpixel - thanks for the tip. How do you take off the proxies? You can call me at 6671-2549. We can plan to meet.

Guest brokenpixel
Posted

I'll post for the record...

Go to

Settings > Wireless & Networks > Mobile Networks > Access Point Names > click on the access point you want (CW your case) > Proxy

just delete whatever you have, leave it blank go back and enjoy your 3G :P

Guest Irie_man
Posted
I'll post for the record...

Go to

Settings > Wireless & Networks > Mobile Networks > Access Point Names > click on the access point you want (CW your case) > Proxy

just delete whatever you have, leave it blank go back and enjoy your 3G :P

That worked!! Thanks so much! I owe you a drink. Call me.

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