B7610 Called Droped

[Guest chemanika]

Hello im new to the forum i have to say it is awesome there are so many things that are really cool in here, but lets get to the point, i just bought a Samsung B7610 and everithing works great camera settings the phone is marvelous, but whene ever i try to make a call the following message appears "Cannot complete the call. The signal may be unavailable or the phone number

may not be valid. Verify the number or try again later." each and every single time i have tried everything i even change the PDA Phone CSC ROM nothing seems to work, im really desperate cuz it makes no sense to have a phone that does not make phone calls, so please give me a little hand thanks

[Guest chemanika]

Please Help me i am desperate i cant use my phone!!!!!!!!!!! i cant make/receive calls SMS or anithing!!! please helpe me i beg you to help me

[Guest m0o5]

Welcome chemanika! :)

Just to make things a little clearer:

• You have tried different SIM cards but not one works?
  The same SIM card does work in another phone?
  In Settings - Wireless Manager, Phone is on?
  In Phone settings, you can set your network, can you find any network?
  

Edited November 5, 2010 by m0o5

[Guest chemanika]

Welcome chemanika! :)

Just to make things a little clearer:

• You have tried different SIM cards but not one works?
  The same SIM card does work in another phone?
  In Settings - Wireless Manager, Phone is on?
  In Phone settings, you can set your network, can you find any network?
  

Haven't tried diferent SIM Card, The Same SIM card works in other phones, Phone is ON, I can select my network, my network is selected it even tells me the name of mi network (Claro) but i am unable to make/receive calls SMS

Also whenever the phone starst from a FLASH or a Hard Reset a message pops saying "configuration will not work until you restart the phone" and also every time i turn on/off the phone it says sending SMS... i am completly desperate

Edited November 5, 2010 by chemanika

[Guest chemanika]

UPDATE

I just changed ROM to Georgio Armani V3 now the phone does not recognizes my network and i checked and the imei is 000000000000000000

[Guest daskalos]

UPDATE

I just changed ROM to Georgio Armani V3 now the phone does not recognizes my network and i checked and the imei is 000000000000000000

Hmmm let's analyze your problem

Please answer the following questions first...

1. What is the PDA:, CSC:, PHONE:, version of your device,BEFORE, you flashed a custom ROM

2. After flashing, what is now your PDA:, CSC:, PHONE: versions? Did you flashed anything apart from .nb0?

3. You mentioned your SIM Card worked with other phones...What phone is that?

4. Where Country are you residing right now and what's the name of your carrier (Network Provider)

5. Did you bought your unit brand new? Are all thing working fine out of the box or is your problem existed out of the box

About call dropping and your phone doesn't recognize a network, maybe it's related to the Band settings of your phone.I thought of it is because you mentioned that your SIM works fine with another phone. I suspect that the "another phone" is a simple Dual/Triband GSM phone...

Go to Samsung Settings and go to Band Selection. It's default is Auto, change it to GSM 900/1800 and see if your network would be recognized...

Edited November 5, 2010 by daskalos

[Guest chemanika]

Hmmm let's analyze your problem

Please answer the following questions first...

1. What is the PDA:, CSC:, PHONE:, version of your device,BEFORE, you flashed a custom ROM

2. After flashing, what is now your PDA:, CSC:, PHONE: versions? Did you flashed anything apart from .nb0?

3. You mentioned your SIM Card worked with other phones...What phone is that?

4. Where Country are you residing right now and what's the name of your carrier (Network Provider)

5. Did you bought your unit brand new? Are all thing working fine out of the box or is your problem existed out of the box

About call dropping and your phone doesn't recognize a network, maybe it's related to the Band settings of your phone.I thought of it is because you mentioned that your SIM works fine with another phone. I suspect that the "another phone" is a simple Dual/Triband GSM phone...

Go to Samsung Settings and go to Band Selection. It's default is Auto, change it to GSM 900/1800 and see if your network would be recognized...

Originaly the phone when i bought it had the (and im not 100% sure cuz i checked but didnt wrote down)

PDA: B7610NXXIK2

CSC: B7610NXENIK2

Phone: B7610NXXIK2

then i changed it to the oficial

PDA: B7610NXXJC2

CSC: B7610NXENJC2

Phone: B7610NXXJC1

Then i applied the Giorgio Armani V3 ROM By Daskalos an stayed with the same PDA CSC Phone

just to make clear ever since i bouht the phone never worked never received or made calls thats why i decided to changed the ROM

The phone i had and worked fine was the Motorola L6 a plane simple phone worked great at least i made and received calls

I live in Managua(City) Nicaragua (Country) and my Network is Claro (network provider)

Ithought the phone was brand new but when i charged it i noticed the regular 24 hour first charge wasnt necesary and when i turned on the phone it had one text mesage, the phone worked i mean all the apps and everithing except for the Wifi but i dont care about that, but i was never able to make/recibe calls.

I noticed everityme after i flashed the phone a message appear saying something like this "preconfiguration: In order to configuration to wrok the phone must restar" and the phone automaticly restarted, also when i turn on the phone function or just regulary turn on the phone a message appears that says "SMS Sending" it pops up like 3 or 4 times then never does it again.

thanks for at least paying attention to my problem i hope thogether we will find a solution

Forgot to mention i never checked the IMEI until know and my current IMEI is 00000000000 i do not know what the original IMEI is or if it allready was sold to me like that

[Guest sakisds]

Some operators block phones with 00000000000 as IMEI. That might be your problem. Maybe you bought a faulty device(to have such imei in first place).

[Guest chemanika]

Some operators block phones with 00000000000 as IMEI. That might be your problem. Maybe you bought a faulty device(to have such imei in first place).

Thats what i think its the problem i think i got ripped off...... is there a way to get arround that? do you think talking to my operator could work?

[Guest sakisds]

Thats what i think its the problem i think i got ripped off...... is there a way to get arround that? do you think talking to my operator could work?

I am pretty sure they will tell you to send the phone for repairs and samsung will tell you they need to replace the board and charge you for that. Also the 'Restarting to finish configuration' is normal.

I don't know if you can change IMEI by yourself, maybe a dial-code or something? Anyone knows?

[Guest chemanika]

I don't know if you can change IMEI by yourself, maybe a dial-code or something? Anyone knows?

Well i know that probably i got ripped because the dude that sold the phone to me is the one responsabile for the 0000000000000 IMEI, but isnt that kinda like... illegal...i mean i do not want to get in trouble... but if you think that that way my phone is gonna work..... i'll go for it

[Guest sakisds]

I searched around and the only thing I could find is everyone telling that changing IMEI is illegal. So I guess you either have to take the phone to samsung or find the guy who sold it to you and get your money back.

[Guest chemanika]

here is no samsung store here @ my country :) i bought the phone online...... any other options? could it be something else....?

[Guest chemanika]

Anyone else have a diferent theory could it be something else is there something i can do about it....

[Guest m0o5]

Anyone else have a diferent theory could it be something else is there something i can do about it....

iwizard_979

[Guest chemanika]

Thaks for the tip dude... its only for HTC

[Guest chemanika]

Any other sugestions... anyone.....

[Guest chemanika]

So... its been almost a month and still havent been able to resolve this issue .... advice anyone?

[Guest deanash]

am having the same problem on my b7610 worked fine for a year... Sim card works fine on other phone and the other network sims work fine on my b7610.

Also prior to experiencing this problem I had a couple of missed calls from "Unknown" with 0:00 duration.

Please help

[Guest sakisds]

am having the same problem on my b7610 worked fine for a year... Sim card works fine on other phone and the other network sims work fine on my b7610.

Also prior to experiencing this problem I had a couple of missed calls from "Unknown" with 0:00 duration.

Please help

When the other calls you and at the first ring he/she stops the call immediately, you get that.