My Screen no longer responds

[Guest n99]

Hello

My screen stopped responding to touch this am after I restarted the phone.

No other signs of anthing about to go wrong

I've managed to get into clockworkMod recovery and reverted to a orange rom backuo made just after installing clockwork and superuser.

Scrren still doesn't respond at all

I guess I need to return to Orange but was going to try and go back to the stock images and recovery but without the touch screen I can seem to mount the phone to get access. Even the mount options through clockworkMod don't mount any thing against my ubuntu?

Any advice greatly appreciated.

Cheers

[Guest rjm2k]

Hello

My screen stopped responding to touch this am after I restarted the phone.

No other signs of anthing about to go wrong

I've managed to get into clockworkMod recovery and reverted to a orange rom backuo made just after installing clockwork and superuser.

Scrren still doesn't respond at all

I guess I need to return to Orange but was going to try and go back to the stock images and recovery but without the touch screen I can seem to mount the phone to get access. Even the mount options through clockworkMod don't mount any thing against my ubuntu?

Any advice greatly appreciated.

Cheers

use fastboot to reflash the stock images

[Guest n99]

Okay fastbook works for the stock recovery and boot images

but when I tried last nighton my laptop:

fastboot-linux flash system [local path to stock.zip] I got an error (sorry can't remember) - maybe this expects an image?

or fastboot-linux update [local path to stock.zip] I got

archive does not contain 'android-info.txt'

archive does not contain 'android-product.txt'

I think for the stock zip to work it has to be loaded with clockwork recovery?

Looking else where it seems that as I've a broken screen and there is no way to mount the sdcard in the phone on the cmd line, I needed to take out the sdcard and mount through another device to copy [stick.zip] to the card.

I did this today using my ubuntu desktop at work and a card reader but now clockwork recovery or fastboot can't see the sd card in the phone! :rolleyes:

I've tried mount /sdcard from the clockwork recovery menu but I get an error

E:Can't mount /dev/block/mmcblk0p1 (or /dev/block/mmcblk0)

(Invalid argument)

Error mounting SDCARD:!

Fastboot just says

< waiting for device >

and hangs...

Help?!

[Guest goatee]

Do you have a customised boot screen? Even if you do, I reckon if you take it in to an Orange shop, they won't know the difference and should swap it for you.

[Guest n99]

Do you have a customised boot screen? Even if you do, I reckon if you take it in to an Orange shop, they won't know the difference and should swap it for you.

No it comes up with the green android screen and stays there as I seemed to have broke the rom image by running

fastboot-linux flash system [stock.zip]

I bought it over the phone.

Everything I've read gives the impression you must return to stock before getting a replacement.........?

[Guest dealerstealer]

No it comes up with the green android screen and stays there as I seemed to have broke the rom image by running

fastboot-linux flash system [stock.zip]

I bought it over the phone.

Everything I've read gives the impression you must return to stock before getting a replacement.........?

where did you get your phone from?

i got mine from orange telesales,

when my handset was faulty i rang them and they sent a replacement within 24 hours!

all you do is give them the guy who comes handset, you keep the battery and back cover and he will give you a shiny new SF! and the exchange is done,

so in theory even if you have any custom rom on it or if it is bricked it dosent matter...

[Guest goatee]

No it comes up with the green android screen and stays there as I seemed to have broke the rom image by running

fastboot-linux flash system [stock.zip]

I bought it over the phone.

Everything I've read gives the impression you must return to stock before getting a replacement.........?

I'd chance your arm and go into an Orange store or two. If it's busy, and you start making a fuss, they're going to want to get rid of you. . .

[Guest n99]

where did you get your phone from?

i got mine from orange telesales,

when my handset was faulty i rang them and they sent a replacement within 24 hours!

all you do is give them the guy who comes handset, you keep the battery and back cover and he will give you a shiny new SF! and the exchange is done,

so in theory even if you have any custom rom on it or if it is bricked it dosent matter...

I might have to go down that route- cheers for the advice (ps did you ring back telesales or orange customer services?)

Also just noticed clockwork recovery has a mount USB storage option that I think I should have used last night to transfer the stock.zip to the sd card. This a hard learning curve!

Can anyone else help before I do as dealerstealer suggests?

cheers

Edited November 12, 2010 by n99

[Guest dealerstealer]

I might have to go down that route- cheers for the advice (ps did you ring back telesales or orange customer services?)

Also just noticed clockwork recovery has a mount USB storage option that I think I should have used last night to transfer the stock.zip to the sd card. This a hard learning curve!

Can anyone else help before I do as dealerstealer suggests?

cheers

i rang customer service, just tell them you have bought the phone recently and now it dosent 'turn on' or whatever etc... and then they will instantly organise a replacement handset for you!

[Guest drask]

i rang customer service, just tell them you have bought the phone recently and now it dosent 'turn on' or whatever etc... and then they will instantly organise a replacement handset for you!

Had the same problem,just rang customer services and said that screen locked and non responsive,replacement got in 24hrs B)

[Guest whyes]

My Blade has the same problem.

recovery the rom to R4: does not work

reflash the recovery: does not work

try and try...

I try the "key test" in the recovery, and found the sometimes screen responses well, "Key: 330". And I reboot the device, the screen works well.

After a wihle, the screen fails to response again ;-( And in the recovery mode, the the key test fail when I touch the screen. Help~~~