3g problems with messages and phone calls

[Guest cooperzetec]

i can remember something being posted on this before but i cant find it for love nor money so im gonna ask again.

everyone that has had problems with texts and calls coming through after update, can you post what network your with.

thanks

im on O2 by the way

[Guest cooperzetec]

i can remember something being posted on this before but i cant find it for love nor money so im gonna ask again.

everyone that has had problems with texts and calls coming through after update, can you post what network your with.

thanks

im on O2 by the way

just a little edit to this.

i just looked on google at problems with receiving texts and calls on o2.

i was astonished by the amount of people who have the exact same problem but not just on this phone.

there were problems with iphones, htc, samsung and all sorts. lots of people suggested it is a network issue not a phone or rom issue.

might try and different sim car and see if that solves it maybe.

[Guest Jacowannabe]

It's absolutely amazing that LG haven't bothered to resolve this yet. This has been an issue ever since the first 2.1 showed up, and it's still the same thing. My GT540 is collecting dust at the moment due to this - I retired it and bought an X8 instead; hoping that there would soon be an update for the GT540 that rectifies the problem and then I could sell it on. But - no such luck. The 2.1 update is a piece of c**p of software that I wouldn't recommend to my worst enemy.

Oh, and I'm on 3, sweden.

[Guest Clarkey15]

o2-UK here as well with the same problem with all of the 2.1 roms

[Guest cooperzetec]

Right i have been reading up on this problem for a couple of days now and found out some interesting stuff. it seems our problem is directly related to o2 and there awful 3g network. ifrom what i can work out when the phone says its got 3g reception it might not have. it will say that the phone is out of network coverage and hold all calls and texts back until a suitable Network is regained. the problem is that the network isn't telling the phone to purge the messages through quick enough. hence the delay in them coming through. It seems the only solution is to switch off 3g when your not using it or change networks.

[Guest craigwn]

I can confrim exactly the same with T-mobile UK, it would seem its whilst data is active for me on 3g or after a period of inactivity, i thought i had solved this by using various programs but i have not, so my phone now remains in 2g mode only the whole time just to make sure i can receive calls and texts which really defeats the point of having a phone with as much internet enabled features as android... so frustrating

[Guest cooperzetec]

I can confrim exactly the same with T-mobile UK, it would seem its whilst data is active for me on 3g or after a period of inactivity, i thought i had solved this by using various programs but i have not, so my phone now remains in 2g mode only the whole time just to make sure i can receive calls and texts which really defeats the point of having a phone with as much internet enabled features as android... so frustrating

Yeah i know what you mean. i might as well have bought a phone for 20quid for all the good this android phone is doing me. just wait and see if they update the 3g network.

[Guest Jacowannabe]

Yeah i know what you mean. i might as well have bought a phone for 20quid for all the good this android phone is doing me. just wait and see if they update the 3g network.

It is NOT, repeat NOT a network specific problem. The very same thing occurs for me here in Sweden on a totally different carrier. It didn't happen with 1.6, and it also doesn't occur at all with the SonyEricsson x8 I am now using.

The problem lies in the crappy 2.1 update from LG, think nothing else.

[Guest blakamin]

It is NOT, repeat NOT a network specific problem. The very same thing occurs for me here in Sweden on a totally different carrier. It didn't happen with 1.6, and it also doesn't occur at all with the SonyEricsson x8 I am now using.

The problem lies in the crappy 2.1 update from LG, think nothing else.

Not true. It is not LGs problem, it is happening worldwide with the huge influx of smartphones on 3G networks that can't handle the data! Google it!

[Guest ArisGR]

good morning,

i will post my opinion on this, as everyone here has the exact opposite problem from me, i cant make any calls if 3g signal is present. No calls get through on 2g signal. Im on Vodafone Greece.. So i think its not carrier specific but the 2.1 update...

[Guest cooperzetec]

I'm not sure if its the update but its happening to a lot of phones and not just android. iphones have the same problem and usually apple software is almost faultless. i read on Google that the UK 3g network can't handle the influx of 3g phones to the country. That's why it happens. who knows aye. i guess we all have our own theories on why its happening and until someone can prove which one is right, we are all right.

[Guest kapslock]

I think its LG's problem. I put my sim in a LG GT540 and 3G does not happen, at all. A quick removal of sim and drop it into a ZTE Blade (Orange SanFran) 3G not a problem. The sim is giffgaff/O2. Also tested with Orange and Vodafone sims with the same results.

[Guest kmb]

Hi guys

Here's an update of the situation in New Zealand; there is definitely a network problem here, although that doesn't by itself necessarily prove there is nothing wrong with the LG update too.

My GT540 was purchased, unbranded, from CPW in Plymouth early September. Back home in NZ I've been using it with my Vodafone contract SIM since getting back late Sept. Worked perfectly on 1.6. Last week I updated to 2.1 (UK open) via the LG Update tool. This was easy and painless. But then I started to have problems with 3G data sessions dropping out, missed calls, inability to place calls, delayed SMS messages etc. Naturally my initial thought was the 2.1 update. But I remembered hearing something on the news about problems on Vodafone with "newer" smart phones (their words). So I checked the website, and here's what I found:

Vodafone Network Problem

It seems that the 1.6 firmware didn't have the problem but the 2.1 firmware does. I guess that's linked with Vodafone's admission that it only affects "newer" smart phones. Anyway I had a reply from Vodafone customer services which stated that a software fix had been identified and was being rolled out to my region this week. On Tuesday I did a hard reset of the phone (I managed to screw it up playing with the settings). After the reset I didn't re-enter any APN's for mobile data, so at least the phone/messaging would work normally (the Vodafone problem was traced to mobile data handshaking with the cell towers). I left it like this until Wednesday morning when I re-instated the mobile data APN's just to see .... and everything has been working fine since (24 hours+ and counting).

K.

[Guest Jacowannabe]

Not true. It is not LGs problem, it is happening worldwide with the huge influx of smartphones on 3G networks that can't handle the data! Google it!

It worked fine with 1.6, but does not work with the 2.1 update. Other phones that run 2.1 work, without problems.

I don't see what else you need to know to confirm that the update is the culprit - the above two facts are conclusive proof of it.

[Guest blakamin]

It worked fine with 1.6, but does not work with the 2.1 update. Other phones that run 2.1 work, without problems.

I don't see what else you need to know to confirm that the update is the culprit - the above two facts are conclusive proof of it.

Go to your carriers forum and search for "3G problem" and you'll find it's happening to more than just the GT540... It's happening everywhere...

Some of this might be an LG thing, but I'd be willing to bet that over half the time it's a 3G issue with the carrier. The problem is how to tell the difference! B)

In NZ, all "newer" smartphones running 3G are/were having issues on Vofdafone... o2 has issues in UK, I could go on but google is your friend :)

btw, is your rom 20b or 20c?

I have bugger-all issues running 20c but had 1 or 2 running the aussie vodafone 20b

Edited November 19, 2010 by blakamin

[Guest ytplanet]

Hi,

The same problem seems to appear for GT540's in Poland and concerns at least two operators. I haven't heard about other smartphones having any 3g problems.

Funny thing is only 3G doesn't work. After ~ 20 seconds spent by the phone trying to connect to 3G network (e.g. when I start browsing internet0, it tries HSDPA and connects succesfully. Moreover, phone is reachable then. Unfortunately, as soon as you stop using high throughput, phone stops HSDPA and falls back to 3G, of course without success.

Has anybody noticed the same?

No matter who's guilty, the fact is 1.6 worked properlly and 2.1 does not. That means LG is able to fix the problem, in any case. Using 2G with Android is a nightmare. B)

I got information from LG support that they're aware of the problem and will be trying to fix it sometime in November.

[Guest Jacowannabe]

Go to your carriers forum and search for "3G problem" and you'll find it's happening to more than just the GT540... It's happening everywhere...

Some of this might be an LG thing, but I'd be willing to bet that over half the time it's a 3G issue with the carrier. The problem is how to tell the difference! :P

In NZ, all "newer" smartphones running 3G are/were having issues on Vofdafone... o2 has issues in UK, I could go on but google is your friend :D

btw, is your rom 20b or 20c?

I have bugger-all issues running 20c but had 1 or 2 running the aussie vodafone 20b

I'm not sure how to express myself any clearer in this matter, but ok, here's another attempt:

* My carrier is 3 sweden. I have many friends running different android phones and version on the same carrier. No problems there.

* With 1.6 the GT540 had ZERO problems

* My Xperia X8 also had ZERO problems with 1.6

* Yesterday I updated the X8 to android 2.1. Still ZERO problems

* GT540, however, freaked out totally with 2.1 and will not work

All the above is using the same SIM card, and on the same carrier. The only conclusion anyone can draw from the above is that the 2.1 update from LG is crap and has serious issues. Whether some carriers in some countries have issues as well is totally irrelevant, and a separate issue.

[Guest max-greece]

So is Greece the only country with the opposite problem? Over here 3G works perfectly but 2G is totally functionless. For me this was also the case with 1.6 - I had hoped 2.1 would fix it but sadly not. As it is I use my phone on the "use 3G only" setting. Obviously this means I can find myself more often with no signal.