Anyone got one from Pixmania?

[Guest OwenRW]

Has anyone gotten a Vega from Pixmania, or been given a tracking number or anything to indicate that they will be receiving one?

Having been told twice that mine would be dispatched the next day, it has yet to happen, always being out of stock.

However, I looked at my order this morning to see this...

...and got excited / releaved that it was finally going to be delivered (especially when reading on twitter that all forward orders would be fulfilled).

Unfortunately, I just checked now and it's gone back to this...

...much to my annoyance. I assume I haven't been allocated one, as I have no tracking numbers or confirmation I've been allocated one. *very annoyed*

So has anyone gotten one? Is twitter lying to us about fulfilling all the forward orders?

Edited December 4, 2010 by OwenRW

[Guest craskman]

+1

[Guest AlanBd]

Anyone even got any word from them other than the above??

[Guest The Yellow Monster]

Two words of advice about that pitiful excuse of a company... DON'T BOTHER!

They are possibly the worst retailer I've ever had the misfortune of dealing with. My brother attempted to order TV from them 3 times and failed, always with stock problems.

There is a reason why they are the cheapest...it's because they are poo.

My advice? Cancel your order and order from elsewhere when it comes into stock if you ever want to see a Vega before the next general election.

[Guest pdej]

Two words of advice about that pitiful excuse of a company... DON'T BOTHER!

They are possibly the worst retailer I've ever had the misfortune of dealing with. My brother attempted to order TV from them 3 times and failed, always with stock problems.

There is a reason why they are the cheapest...it's because they are poo.

My advice? Cancel your order and order from elsewhere when it comes into stock if you ever want to see a Vega before the next general election.

I 2nd that. i had an order for the vega with them and they cancelled it two days ago claiming not to have it. Best to give them a call, and whilst you're at it place an order with PCW as you are much more likely to actually have it in your hands sometime this year!

[Guest OwenRW]

Yes, I'm going to place an order elsewhere as would acctually like to get one at some point!

I'm fully expecting that if I do that I'll end up with two though...

[Guest AlanBd]

Yes, I'm going to place an order elsewhere as would acctually like to get one at some point!

I'm fully expecting that if I do that I'll end up with two though...

I've already ordered again from Currys ;) Goin to cancel pixmania order - if they are this unresponsive on an order I wouldnt like to have to send anything back under warranty :P

[Guest luke.browning]

I had this from them on Friday:

Dear Customer

In regards to your order this item should leave our warehouse later today, we will keep you updated.

Best Regards

Team Pixmania

[Guest warriorscot]

I have had nothing but problems with pixmania. Last time I used them I ordered a joystick and throttle for a flight simulator I was setting up. Pixmania said it was in stock and they were one of the few shops to have it and being DSG I thought to give it a go. So I placed my order only to find out that it wasn't really in stock and it would be 6-8 weeks delivery and I couldn't cancel my order because it was in the "processing" phase the whole time. Bunch of cowboys that bypass UK consumer regs because they are a European company.

[Guest OwenRW]

As an update to this, I rang Pixmania this morning and they gave me a tracking number. I rang DHL to confirm it was real and to find the right bit of the DHL site on which to track it and it is real, and is en route!

According to the DHL guy (and the website) it is now stuck in the Manchester Service Centre due to adverse weather (although it can't be that bad, given that I live in Manchester, and I don't seem to be affected...)

Also, should probably mention that the fact it has been shipped is NOT reflected on the Pixmania website.

[Guest luke.browning]

Mine from pixmania has now changed to Qty Del. 1. So I guess that means its been delivered to the courier and is also on its way?

[Guest OwenRW]

Mine from pixmania has now changed to Qty Del. 1. So I guess that means its been delivered to the courier and is also on its way?

I would assume so... mine has now done the same. *fingers crossed*

[Guest warriorscot]

If you live near the Depot just go pick it up. I haven't tried it with DHL but have done it with a few other carriers I just went to the reception desk at the depot and picked it up especially if I got it overseas and have to pay customs its easier than waiting to pay it then get it delivered.

[Guest OwenRW]

If you live near the Depot just go pick it up. I haven't tried it with DHL but have done it with a few other carriers I just went to the reception desk at the depot and picked it up especially if I got it overseas and have to pay customs its easier than waiting to pay it then get it delivered.

I had considered that, but when I rang them and asked if I could pick it up they said it had to go out for delivery first before they would let me have it.

Edit: I rang DHL again and asked what the craic was... apparently "Delayed due to adverse weather" in this instance means it's still in big container at the depot and hasn't been unpacked / sorted, however the person I spoke to said it should be ok to collect it once that's been done.

Edited December 6, 2010 by OwenRW

[Guest luke.browning]

Just got my tracking code off pixmania and mine is also "Delayed due to adverse weather" at my local depot.

[Guest SpaceCadetA]

Mine too - delayed due to adverse weather - at my local depot.

[Guest AlanBd]

We are pleased to confirm that the following item(s) have been dispatched: :

Quantity Description

1 Vega Internet Tablet

Your order has been shipped with the following delivery number:

Yay! Think I have changed my mind about cancelling this order lol!

[Guest OwenRW]

Mines out for delivery. Yay!

I hope that DHL can acctually find the building this time... (Not going to say where I live, but suffice to say, it's rather large)

[Guest OwenRW]

Excellent! It has arrived! Hooray for Pixmania!

[Guest Pixmania]

Has anyone gotten a Vega from Pixmania, or been given a tracking number or anything to indicate that they will be receiving one?

Having been told twice that mine would be dispatched the next day, it has yet to happen, always being out of stock.

However, I looked at my order this morning to see this...

...and got excited / releaved that it was finally going to be delivered (especially when reading on twitter that all forward orders would be fulfilled).

Unfortunately, I just checked now and it's gone back to this...

...much to my annoyance. I assume I haven't been allocated one, as I have no tracking numbers or confirmation I've been allocated one. *very annoyed*

So has anyone gotten one? Is twitter lying to us about fulfilling all the forward orders?

[Guest Pixmania]

Has anyone gotten a Vega from Pixmania, or been given a tracking number or anything to indicate that they will be receiving one?

Having been told twice that mine would be dispatched the next day, it has yet to happen, always being out of stock.

However, I looked at my order this morning to see this...

...and got excited / releaved that it was finally going to be delivered (especially when reading on twitter that all forward orders would be fulfilled).

Unfortunately, I just checked now and it's gone back to this...

...much to my annoyance. I assume I haven't been allocated one, as I have no tracking numbers or confirmation I've been allocated one. *very annoyed*

So has anyone gotten one? Is twitter lying to us about fulfilling all the forward orders?

Hello,

Thank you for your comments.

I am glad to hear that many of you have either received their orders or that they are in the delivery stages.

With the hundreds of thousands of clients over 26 European countries trying to order in time for Christmas, stock levels vary depending on the product and we do our best to ensure that this information is up to date on our website.

The dates we give you for reshipment are given to us direct from the manufacturer. Any delays are updated on the website.

If you should have any enquiries at all , whether it is regarding the stock levels of the Vega, or the delivery time frames which are somewhat disturbed due to bad weather conditions.

Just send your order details directly to me on [email protected] with a description of your enquiry and I will do my best to resolve it immediately.

Kind regards,

Rachel

Pixmania Mediator

[Guest OwenRW]

Hello,

Thank you for your comments.

I am glad to hear that many of you have either received their orders or that they are in the delivery stages.

With the hundreds of thousands of clients over 26 European countries trying to order in time for Christmas, stock levels vary depending on the product and we do our best to ensure that this information is up to date on our website.

The dates we give you for reshipment are given to us direct from the manufacturer. Any delays are updated on the website.

If you should have any enquiries at all , whether it is regarding the stock levels of the Vega, or the delivery time frames which are somewhat disturbed due to bad weather conditions.

Just send your order details directly to me on [email protected] with a description of your enquiry and I will do my best to resolve it immediately.

Kind regards,

Rachel

Pixmania Mediator

Just wanted to say thanks to Pixmania for getting mine to me ;)

[Guest luke.browning]

Excellent! It has arrived! Hooray for Pixmania!

Got mine yesterday too!

[Guest regularroutine]

Hello,

Thank you for your comments.

I am glad to hear that many of you have either received their orders or that they are in the delivery stages.

With the hundreds of thousands of clients over 26 European countries trying to order in time for Christmas, stock levels vary depending on the product and we do our best to ensure that this information is up to date on our website.

The dates we give you for reshipment are given to us direct from the manufacturer. Any delays are updated on the website.

If you should have any enquiries at all , whether it is regarding the stock levels of the Vega, or the delivery time frames which are somewhat disturbed due to bad weather conditions.

Just send your order details directly to me on [email protected] with a description of your enquiry and I will do my best to resolve it immediately.

Kind regards,

Rachel

Pixmania Mediator

I sent an email asking where mine was and got an reply yesterday:

Dear Customer

In regards to your order this order has failed due to no stock of this item with no stock due back in.

We apologies for any inconvenience caused.

Best Regards

Team Pixmania

Yet, no money has been refunded or order status changed on the website. What is going on?

[Guest AlanBd]

Just wanted to say thanks to Pixmania for getting mine to me :)

+1 Thanks Rachel and Pixmania :) Mine arrived perfectly yesterday - hopefully i'll get a chance to play with it today!!