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Stuck Pixel


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Posted

Does anyone know if DSG have a stuck/dead pixel policy?

The position of it might be a problem, I'm running paul's custom firmware with the small notification bar but I think it would be hidden by the stock bar.

I can see it when the Vega is booting and I suppose I could say I can see it when watching video's.

Will there be any evidence that I've been running custom firmware after I flash it back to stock to send it back?

Guest macray76
Posted
Does anyone know if DSG have a stuck/dead pixel policy?

The position of it might be a problem, I'm running paul's custom firmware with the small notification bar but I think it would be hidden by the stock bar.

I can see it when the Vega is booting and I suppose I could say I can see it when watching video's.

Will there be any evidence that I've been running custom firmware after I flash it back to stock to send it back?

I've got a dead pixel too (sits in the middle of the battery indicator when in landscape mode) so I called Currys and told them about it. They are out of stock for a couple of weeks but they will call me back when they have stock to arrange collection and a replacement.

They didn't seem to be too bothered about it - I certainly wasn't asked any questions or told it wasn't in their policy.

So give them a call - tell them it was a christmas present if you bought it a while back.

Guest simonta
Posted

Only if they want to spend a ton of money on forensic analysis - and even then, a tiny chance that they might find evidence :(

Run the Advent stock flash and no-one will ever know. Unless they read this forum, and can figure out who you are, ssshh, be vewy, vewy, qwuiet.

Posted

Ok cheers guys, I'll give them a ring and see what they say.

Posted

There are a number of apps on the market that can free up stuck pixels, try pixel fixer and jscreenfix

Posted

Thanks for the tip Higgsy, Gave both of them a go but the pixel is black and very much dead I'm afraid.

Called PC World its getting picked up on Wednesday, Hopefully I won't have to wait too long for a replacement.

  • 6 months later...
Guest SWOriginal
Posted (edited)

Urgently bumping this thread!!!

only bought my tablet a few weeks ago and I already have a stuck pixel (pure white pixel)... I have tried all the pixel fixers from the market and none have worked, tried turning the Vega off and on quite a few times aswell..

Will they accept it as a legitimate reason to take it to repair? I know there's a lack of stock in most stores at the moment so is it worth sending it to repair hopeing for a replacement (I know they won't fix it) ?.

Edit: it seems it only affects dark backgrounds

Edit:: it seems to have just reduced to 1 pixel ( used to be atleast 3 in a teardrop formation) any chance of tthis dissapearing on its own?

Edited by SWOriginal

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