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02 Dell Streak DOA


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Guest ChrisFilter
Posted

Sigh.

So, my Dell Streak arrived today. I followed the setup instructions to the letter and, alas, it wouldn't do anything when I pressed the power button. So, I removed the battery for a minute, reinserted then tried again. This time it comes on, but gets stuck on the Dell logo indefinitely. Not a great start to my second foray into Android.

Assuming it's the 1.6 > 2.1 bug, I'll give the fix (http://android.modaco.com/content/dell-streak-streak-modaco-com/317263/fix-for-stuck-on-dell-logo-after-2-1-update-o2-only/) a go tonight.

Just wondered if this was pretty common occurrence? Reckon I should attempt the fix myself or do you think I should just return it to Dell and hope for better luck next time?

Cheers,

Chris

Guest popetodd
Posted

If it is new and you are turning it on for the first time then return it.

Posted (edited)
Sigh.

So, my Dell Streak arrived today. I followed the setup instructions to the letter and, alas, it wouldn't do anything when I pressed the power button. So, I removed the battery for a minute, reinserted then tried again. This time it comes on, but gets stuck on the Dell logo indefinitely. Not a great start to my second foray into Android.

Assuming it's the 1.6 > 2.1 bug, I'll give the fix (http://android.modaco.com/content/dell-streak-streak-modaco-com/317263/fix-for-stuck-on-dell-logo-after-2-1-update-o2-only/) a go tonight.

Just wondered if this was pretty common occurrence? Reckon I should attempt the fix myself or do you think I should just return it to Dell and hope for better luck next time?

Cheers,

Chris

Id take it into an o2 store and get them to give you one that boots, by making sure it boots before you leave the store..

Edited by fards
Guest ChrisFilter
Posted
Id take it into an o2 store and get them to give you one that boots, by making sure it boots before you leave the store..

Good thinking... cheers.

Guest ChrisFilter
Posted
Good thinking... cheers.

O2 shops won't do exchanges for O2 online handsets so I have to wait for a swap out which 'might be on Friday'. Brilliant, O2. Brilliant.

Posted

Come on the irc channel, we'll fix it.

Freenode.net

#dellstreak

Guest dareios
Posted

Weird, I took my streak back to o2 store where I bought it during my cooling-off period and presented them with a video recorded with my other phone showing my streak dropping signal 20-30 times a minute and they just gave me a new unit right away. Should be the same with a phone that doesn't boot...

Guest SmurfsterST
Posted
Weird, I took my streak back to o2 store where I bought it during my cooling-off period and presented them with a video recorded with my other phone showing my streak dropping signal 20-30 times a minute and they just gave me a new unit right away. Should be the same with a phone that doesn't boot...

I work at o2, if it was bought online then it has to be returned to online. If you bought it in any o2 retail store then you can exchange it instore. This doesnt apply to franchise stores though.

Hope this clarifies it.

And to the topic starter, hope you get it sorted.

Guest ChrisFilter
Posted
Come on the irc channel, we'll fix it.

Freenode.net

#dellstreak

Cheers fards! Only just seen this, and I left the Streak at work. Might need some advice when sticking Steve's rom on it. I've done it many a time with all sorts from Dreamcasts to WinMob HTCs of old but despite Reading a few guides I'm still a little unsure. Will see what flavour it comes with then work out if I can go straight to StreakDroid 1.6 from there.

Cheers all - replies much appreciated.

Chris

Guest ChrisFilter
Posted
Cheers fards! Only just seen this, and I left the Streak at work. Might need some advice when sticking Steve's rom on it. I've done it many a time with all sorts from Dreamcasts to WinMob HTCs of old but despite Reading a few guides I'm still a little unsure. Will see what flavour it comes with then work out if I can go straight to StreakDroid 1.6 from there.

Cheers all - replies much appreciated.

Chris

New one arrived.... and it works! Woohoo.

Posted
New one arrived.... and it works! Woohoo.

oh that's good (and quick) !

I wasn't suggesting sticking steves rom on, just easier to go through solutions in realtime chat sometimes :D

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