Touch screen hardware problem

[Guest tttonyyy]

My San Fran has recently started occasionally becoming unresponsive to the touch screen, or selecting things to the right of where I'm pressing.

However, it seems to be a hardware problem - I can make it come and go by twisting the chassis or tapping it on a hard surface.

I can only presume some form of dodgy connection inside - is it possible to dismantle these things or am I best of returning it for replacement (hard because all the Argos stores are out of stock)?

The phone itself has never been knocked or dropped, this just seems to have developed on it's own with normal use.

Edit: Bit more of a play, it seems that squeezing the top right corner is enough to get the touchscreen working again when it doesn't, and sometimes squeezing the top left corner stops it again.

Tried tightening the screw in the top right corner but this hasn't helped (top left screw has tamper detection on it).

Edited February 4, 2011 by tttonyyy

[Guest Rotmann]

It seems that the connector can get out. It s easy to fix but will void your warranty:

http://android.modaco.com/content-page/319...screen/page/20/

[Guest tttonyyy]

Took it back to Argos after it failed completely, two weeks later :huh: it came back with a shiny new touchscreen, all working.

But, they'd replaced the whole screen, and there was a glue blob covering a few pixels on the top left corner, where they'd stuck it in place... :)

None in stock anywhere nearby to swap it for, so got a refund and mail ordered a replacement elsewhere...

Edited February 24, 2011 by tttonyyy

[Guest wbaw]

I wouldn't have left the shop without a new replacement or a refund. None of that waiting 2 weeks for a repair. The Orange shop were good replacing mine, it was worth the extra tenner over Argos (who didn't have it in anyway). I had to wait around while they checked it really was broken, but I walked out of the shop with a new replacement & no fuss.

[Guest Roo13]

Hi

I'm also having this behaviour clicking,zooming back and forward or scrolling up and down by itself, i usually swear and turn fast off and on and it's ok, i'll try pressing tor right corner...i hope it won't get worse...

Thx

[Guest tttonyyy]

I wouldn't have left the shop without a new replacement or a refund. None of that waiting 2 weeks for a repair. The Orange shop were good replacing mine, it was worth the extra tenner over Argos (who didn't have it in anyway). I had to wait around while they checked it really was broken, but I walked out of the shop with a new replacement & no fuss.

I delayed taking it back when it was part working, waiting for stock so I could reserve one first. Very popular here (quite a few of my workmates have them too now - we're sw and hw devs so hardly surprising it appeals!). In the end I just gave up waiting. :huh:

[Guest wbaw]

The Orange shop always has plenty in stock, they just cost more. It's just Argos & the other retailers that run out. Orange were fine with giving me a brand new replacement when I had that problem, no fuss at all. They never even thought about sending it off for repair, just checked it was broken & got a new one out. I've had hassle & arguments taking broken electronics back to Argos before, if I can shop anywhere else I will.

Mine went from working perfectly to totally broken in just over a day, a week after I bought it, over Christmas. The new one has been fine since then, so far.

Edited February 25, 2011 by wbaw