Guest Posted February 20, 2011 Report Posted February 20, 2011 As the desc. explains, my Liquid Metal will occasionally refuse to resume from standby (locked screen.) It only does this after a few hours of inactivity, or sometimes immediately. I have to remove the battery to reset the phone. Suggestions?
Guest Koki1337 Posted February 20, 2011 Report Posted February 20, 2011 If the problem is as same as Liquid/E, then look under the reflection of bright light. On Liquid/E it shows that the phone woke up, but the screen isn't lit
Guest Posted February 20, 2011 Report Posted February 20, 2011 I hard reset the phone to see if it would solve the issue. So far, its not done it. But i will try your suggestion if it does...
Guest Posted February 21, 2011 Report Posted February 21, 2011 Hard reset, did it after 25 hours of uptime. Tried shining a light in it, screens not on either. Phone IS on, as i can see status lights at top of phone. Help?
Guest DiluTe Posted February 22, 2011 Report Posted February 22, 2011 Hard reset, did it after 25 hours of uptime. Tried shining a light in it, screens not on either. Phone IS on, as i can see status lights at top of phone. Help? Same problem here! :huh:
Guest Posted February 22, 2011 Report Posted February 22, 2011 Good! Sort of... Can you describe exactly whats happening to the phone for me?
Guest DiluTe Posted February 22, 2011 Report Posted February 22, 2011 (edited) Good! Sort of... Can you describe exactly whats happening to the phone for me? Screen doesn't turn on when waking up/pressing power button, but soft keys do light up... Only solution till now: Remove battery and restart. Using Acer_LiquidMetal_1.100.16_EMEA-GEN1_01.16.01 bin. Edited February 22, 2011 by DiluTe
Guest Posted February 22, 2011 Report Posted February 22, 2011 (edited) Thats interesting. My soft keys DO NOT light up... I'll be calling Acer support when i can use a working phone. How long is it between this happening? Minutes, hours? Edited February 22, 2011 by Guest
Guest vache Posted February 22, 2011 Report Posted February 22, 2011 Did you already update your phone with the latest firmware avalaible on Acer website ?
Guest Posted February 22, 2011 Report Posted February 22, 2011 I did. Same issue. I didnt do it from the website but from the OTA Software updater. Still does it.
Guest DiluTe Posted February 23, 2011 Report Posted February 23, 2011 So you are using the same firmware as I am? No custom ROM I suppose...
Guest Posted February 23, 2011 Report Posted February 23, 2011 Correct. Latest, totally legit, original acer-provided ROM. No mods, nothing. The phone is only 5 days old, i've not had time to modify it! Really, really pissed off at this.
Guest DiluTe Posted February 24, 2011 Report Posted February 24, 2011 Nobody else got this problem? Any solution yet DecipherXX?
Guest Posted February 24, 2011 Report Posted February 24, 2011 I phoned ACER Customer support. They essentially explained they had no idea what the issue was, and i've to send my phone to my local repair centre (Scotland) to fix the issue. I was also told that if it was discovered to be a software issue, i will be charged £75. We'll see about that.
Guest DiluTe Posted March 4, 2011 Report Posted March 4, 2011 I phoned ACER Customer support. They essentially explained they had no idea what the issue was, and i've to send my phone to my local repair centre (Scotland) to fix the issue. I was also told that if it was discovered to be a software issue, i will be charged £75. We'll see about that. Any news?
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now