Seriously unhappy desire :(

March 5, 2011

Hi All,

I've got a seriously unhappy HTC Desire. It's been randomly rebooting for a couple of months now, originally I assume this was because I'd messed up an update to 2.2 but it seems after my efforts this morning that It might actually be a hardware issue :(.

I've gone ahead and wiped the phone and flashed the latest modaco custom rom with sense (r9) and it has succesfully booted, but no, halfway through the HTC welcome wizard thing, bam, reboot, operator logo (o2) and then stuck in a loop at the logo until I pull the battery. Usually I now have to wait 20/30 minutes before replacing the battery and hoping that the damn thing boots.

edit: Replaced the battery, got it to boot and complete the HTC wizard, then it died while checking out wavesecure. Stuck in the boot loop again. I'm more and more convinced its hardware, but would love some second opinions.

Anyone got any thoughts on what to do or do I need to figure out how to get in touch with HTC for a replacement?

KR.

UDP.

Edited March 5, 2011 by undisclosedpower

March 5, 2011

have you tried this: http://android.modaco.com/content/htc-desi...d-b0rked-fixed/ ?

March 5, 2011

have you tried this: http://android.modaco.com/content/htc-desi...d-b0rked-fixed/ ?

Hi Kubia,

Not sure how that would help since the phone is functioning perfectly fine, apart from the random reboots. Would you still suggest that I try this?

Thanks.

UDP.

Edited March 5, 2011 by undisclosedpower

March 5, 2011

apart from the random reboots.

Is the phone hot to the touch? If yes then the phone is faulty.

March 5, 2011

No thats the baffling thing the device is not at all hot.

UDP.

March 5, 2011

Hi Kubia,

Not sure how that would help since the phone is functioning perfectly fine, apart from the random reboots. Would you still suggest that I try this?

Thanks.

UDP.

it might help, you never know.

i had a problem with reboots when unplugging the phone from the charger and it helped.

March 5, 2011

Did you debrand the phone since you're on O2? I don't have any experience with debranding but I do know that you need to debrand the phone first and then install a custom rom.

March 5, 2011

Did you debrand the phone since you're on O2? I don't have any experience with debranding but I do know that you need to debrand the phone first and then install a custom rom.

@bpivk, The phone is not debranded and I did not think that I had to do anything like that before running the custom Rom? However I doubt that it could be the cause since the random crashes were occurring under the stock 2.1 ROM that the phone was shipped with.

@kubia, guess i'll give it a go then.

March 5, 2011

the random crashes were occurring under the stock 2.1 ROM that the phone was shipped with.

I forgot about your previous problems. As I've said I don't have experience with branded phones so I can't be sure that that's your problem.

You could run "adb logcat" from command console and check where the problem occurs.

March 5, 2011

I forgot about your previous problems. As I've said I don't have experience with branded phones so I can't be sure that that's your problem.
You could run "adb logcat" from command console and check where the problem occurs.

I've actually got an adb logcat of the latest crash. But I cant see anything useful in it. Is there a preferred sit here for pasting those?

March 5, 2011

I've actually got an adb logcat of the latest crash. But I cant see anything useful in it. Is there a preferred sit here for pasting those?

Just use the code tags and post the relevant part.

March 5, 2011

Ok, Heres the last 100 lines. I really can't see anything that would upset it. But maybe you guys will know more!

During this crash I was attempting to set up my email account for use with k9mail.

D/dalvikvm( 1109): GC_FOR_MALLOC freed 5668 objects / 516864 bytes in 50ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 714 objects / 117528 bytes in 61ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.444MB for 82990-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 239 objects / 42864 bytes in 60ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 7 objects / 55576 bytes in 45ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.468MB for 124480-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 0 objects / 0 bytes in 55ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 23 objects / 100296 bytes in 44ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 66 objects / 126824 bytes in 43ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 2359 objects / 531072 bytes in 49ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 557 objects / 298664 bytes in 46ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 66 objects / 126816 bytes in 45ms

D/dalvikvm(  662): GC_EXPLICIT freed 2598 objects / 193152 bytes in 87ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 1966 objects / 499240 bytes in 55ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 652 objects / 286024 bytes in 51ms

D/dalvikvm( 1109): GC_EXTERNAL_ALLOC freed 70 objects / 243664 bytes in 60ms

D/dalvikvm( 1109): GC_EXTERNAL_ALLOC freed 33 objects / 1112 bytes in 73ms

W/InputManagerService(  182): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@46e74e78

D/dalvikvm( 1109): GC_FOR_MALLOC freed 2172 objects / 569968 bytes in 55ms

I/k9	  ( 1109): Committing preference changes

I/k9	  ( 1109): Preferences commit took 160ms

I/k9	  ( 1109): Committing preference changes

I/k9	  ( 1109): Preferences commit took 315ms

I/k9	  ( 1109): Committing preference changes

I/k9	  ( 1109): Preferences commit took 126ms

I/ActivityManager(  182): Starting activity: Intent { cmp=com.fsck.k9/.activity.setup.AccountSetupNames (has extras) }

I/k9	  ( 1109): AutoSync help is available, autoSync = true

I/k9	  ( 1109): Committing preference changes

W/WindowManager(  182): No window to dispatch pointer action 0

W/WindowManager(  182): No window to dispatch pointer action 1

I/k9	  ( 1109): Preferences commit took 40ms

D/dalvikvm(  182): GC_EXPLICIT freed 53083 objects / 2838456 bytes in 117ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 8735 objects / 567928 bytes in 95ms

V/AlarmManager(  182): Adding Alarm{470b74c8 type 0 com.fsck.k9} Mar 05 02:30:23 pm

D/dalvikvm( 1109): GC_FOR_MALLOC freed 1826 objects / 364344 bytes in 49ms

V/AlarmManager(  182): Adding Alarm{46cd0930 type 0 com.fsck.k9} Mar 05 01:54:23 pm

I/XT9_C   (  276): [loadDefaultDB] xt9_raw/ldb_0409.ldb size=98056 (loaded)

I/XT9_C   (  276): [registerXT9LDB] ldb_0409.ldb loading [done]

D/XT9_ldb (  276): wLdbNum=109, first wLdbNum=109, second wLdbNum=0

D/XT9_C   (  276): [registerXT9LDB] current LdbNum=109, First LdbNum=109, Second LdbNum=0

D/dalvikvm( 1109): GC_FOR_MALLOC freed 297 objects / 166968 bytes in 115ms

I/ActivityManager(  182): Displayed activity com.fsck.k9/.activity.setup.AccountSetupNames: 855 ms (total 855 ms)

I/BatteryStatsImpl(  182): notePhoneSignalStrengthLocked: 3->2

D/dalvikvm( 1109): GC_FOR_MALLOC freed 7135 objects / 692200 bytes in 60ms

D/NativeCrypto( 1109): Freeing OpenSSL session

D/dalvikvm( 1109): GC_FOR_MALLOC freed 11218 objects / 827000 bytes in 51ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 6680 objects / 580752 bytes in 53ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 10171 objects / 709664 bytes in 49ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 442 objects / 203088 bytes in 46ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.581MB for 124480-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 34 objects / 1448 bytes in 55ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 847 objects / 263048 bytes in 45ms

I/XT9_C   (  276): [loadDefaultDB] xt9_raw/ldb_0409.ldb size=98056 (loaded)

I/XT9_C   (  276): [registerXT9LDB] ldb_0409.ldb loading [done]

D/XT9_ldb (  276): wLdbNum=109, first wLdbNum=109, second wLdbNum=0

D/XT9_C   (  276): [registerXT9LDB] current LdbNum=109, First LdbNum=109, Second LdbNum=0

D/dalvikvm(  276): GC_EXTERNAL_ALLOC freed 1357 objects / 182568 bytes in 49ms

I/BatteryStatsImpl(  182): notePhoneSignalStrengthLocked: 2->3

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 2347 objects / 506136 bytes in 50ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 570 objects / 183184 bytes in 46ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.541MB for 124480-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 0 objects / 0 bytes in 55ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 40 objects / 84688 bytes in 50ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.639MB for 186716-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 0 objects / 0 bytes in 63ms

D/dalvikvm( 1109): GC_FOR_MALLOC freed 20 objects / 125400 bytes in 58ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 4.788MB for 280070-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 0 objects / 0 bytes in 69ms

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 38 objects / 204432 bytes in 97ms

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 195 objects / 611632 bytes in 46ms

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 62 objects / 265368 bytes in 49ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 5.014MB for 280070-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 1 objects / 24 bytes in 60ms

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 20 objects / 187584 bytes in 49ms

I/dalvikvm-heap( 1109): Grow heap (frag case) to 5.237MB for 420100-byte allocation

D/dalvikvm( 1109): GC_FOR_MALLOC freed 1 objects / 24 bytes in 57ms

W/KeyCharacterMap( 1109): Bad keycharmap - filesize=32

W/KeyCharacterMap( 1109): Error loading keycharmap file '/system/usr/keychars/bravo-keypad.kcm.bin'. hw.keyboards.0.devname='bravo-keypad'

W/KeyCharacterMap( 1109): Using default keymap: /system/usr/keychars/qwerty.kcm.bin

D/dalvikvm( 1109): GC_FOR_MALLOC freed 31 objects / 717640 bytes in 58ms

March 5, 2011

Did you debrand the phone since you're on O2? I don't have any experience with debranding but I do know that you need to debrand the phone first and then install a custom rom.

You can flash whichever rom you like as long as your phone is rooted...de-branding has nothing to do with it.

March 5, 2011

You can flash whichever rom you like as long as your phone is rooted...de-branding has nothing to do with it.

I didn't know that. Thanks for the clarification. I guess it's needed only to restore the correct RUU then.

Edited March 5, 2011 by bpivk

March 6, 2011

Would a dodgy SD card be a reason for my phone to keep crashing? Several times since upgrading to 2.2 its been remounted as read only which I can only assume means its having some sort of trouble. Thoughts?

Thanks.

UDP>

March 6, 2011

Would a dodgy SD card be a reason for my phone to keep crashing? Several times since upgrading to 2.2 its been remounted as read only which I can only assume means its having some sort of trouble. Thoughts?

I had this problem twice:

The first time was when I've forced some apps to sd. My card was constantly mounting as read only which caused a lot of problems.

The second time was when I've partitioned my card incorrectly. I've left some unpartitioned space on the card which caused problems.

That could cause problems if you're using a2sd or some similar script but probably not on a stock rom because it doesn't use that script.

Edited March 6, 2011 by bpivk

March 6, 2011

My Desire started having problems when I flashed a new kernel on it. Randomly it got totally stuck when I left in on the charger for a longer period. The only solution was to take off the battery. I solved the problem by flashing a new kernel. So, it seems that some kernels might cause problems on some Desires/ROMs.

March 6, 2011

@bpivk, I've gone ahead and ordered a new sd card just in case. Worst comes to the worst i've got a spare sd care for future use! I'm just trying to stave off dealing with sending the phone back to HTC I suppose.

@Jamsi, I've never looked in to kernels, but I assume the one supplied with the 2.2 MCR must be different from the stock 2.1 kernel that I was using before and had similar issues with. Maybe i'm wrong?

@all Thanks for all your help and replies so far!

March 10, 2011

Well, a brand new SD card and an upgrade to the latest Froyo MCR has still not made my desire stable :(

Does anyone know if, since I got the phone from o2 and i'm still in contract with them, I contact o2 for organizing a replacement or do I need to get in touch with HTC? I got the phone about 9 months ago if it matters.

I'm assuming before I send it off anywhere i'll need to flash back to stock. Can anyone confirm that?

March 10, 2011

I'm assuming before I send it off anywhere i'll need to flash back to stock. Can anyone confirm that?

Yes. You need to flash the original rom.

March 10, 2011

Is the best way to go back to stock with the RUU?

March 10, 2011

Is the best way to go back to stock with the RUU?

It's the only way to go back to stock. Do you know the ROM that was originally on your phone?

March 10, 2011

It's the only way to go back to stock. Do you know the ROM that was originally on your phone?

Came with 2.1 from O2. So I imagine I can use an o2 2.2 RRU from one of the other threads?

March 11, 2011

Yep, here's the RUU link I uploaded:

http://www.multiupload.com/7YMY6RLCKY

Should work for you. If not let me know as there's more we can try but it would involve a gold card so you might wanna make one if you get a chance

March 11, 2011

Hi EddyOS, that RRU worked perfectly and my phone is now stock. Thank you so much!

Sadly, the damn thing is still crashing randomly, so I will be on the phone with o2 shortly exploring my option :(

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