Guest Jekle Posted March 25, 2011 Report Posted March 25, 2011 Well my friend broke my OLED San francisco (Orange UK) is there a possibility that Orange Will replace it. I know I shouldn't do it, a friend of mine got a new SF when his screen broke he didn't even have to give it back to Orange they just sent him a new one. Is there any tips to sweet talk Orange?
Guest That-Guy Posted March 25, 2011 Report Posted March 25, 2011 Is it smashed or does it just not come on?
Guest Azurren Posted March 25, 2011 Report Posted March 25, 2011 Errrr.. Not sure if I should but You could say that you left it in the sun and it cracked (Unless its an obvious drop) Not exactly immoral because if the screen broke without a mark on the rest of the body then it wasn't really fit for purpose now was it :D
Guest Jekle Posted March 25, 2011 Report Posted March 25, 2011 Is it smashed or does it just not come on? Well the touchscreen is fine but the actual Screen comes up with loads of weird colours in the corner but the colours have faded, the digitiser is scraped there is about 5 cracks in the OLED screen it fell on concrete 2 days ago :D
Guest Jekle Posted March 25, 2011 Report Posted March 25, 2011 Errrr.. Not sure if I should but You could say that you left it in the sun and it cracked (Unless its an obvious drop) Not exactly immoral because if the screen broke without a mark on the rest of the body then it wasn't really fit for purpose now was it :D You can tell its been dropped
Guest StevenHarperUK Posted March 25, 2011 Report Posted March 25, 2011 If you can tell it has been dropped then your going to have a hard time convincing them to give you another one. Bad luck.
Guest Jekle Posted March 26, 2011 Report Posted March 26, 2011 (edited) Update: I've actually been reading on the forum and i came across repairmob.com and £17 handling fee to fix the actaully display (OLED) will it come back with a OLED screen or will i see a crappy TFT one and They say its free if it still covered by warrenty just the £17 handling fee, but ive actually pealed away that white sticker on one of the screws in the corner (not actually opened it up) does this mean my warrenty is void? (P.S the digitiser is abit bumpy when it dropped will they replace that too?) before I do that I'm gunna phone Orange Customer Services, putting on the puppy dog eyes i'm gunna say that it was charging by the Window (sunlight) and my screen cracked when i went back to it. Then if I get nothing from that I suppose getting it repaired is the best option Edited March 26, 2011 by Jekle
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