Guest hotwire74 Posted March 28, 2011 Report Posted March 28, 2011 I'm currently toying with sending my B05 OLED (purchased around Oct 2010) back to Orange for a replacement as I have intermittent issues with the touchscreen failing to respond. I've tried a variety of ROM's (both 2.1 and 2.2) and they all give the same issue. The touchscreen will work without issue and all of a sudden will stop registering but if I twist the case slightly will start working again. I know there is a small ribbon that attaches it to the mainboard so it suggests to me that the ribbon might be moving around. What I can't decide what to do is whether I should open it and try and reseat the ribbon (or even just try loosening the screws and retighting) or just send it back to Orange and run the risk of getting a TFT model back. Has anyone had similar problems with the initial batches of B05 OLED models (my power switch is black if that's relevant)? When Orange replace them do they just ship you a replacement and swap it on the doorstep or do you have to send your phone in and await a replacement (at which point they will check whether its been opened)? Thanks for any feedback...
Guest KACE_231 Posted March 28, 2011 Report Posted March 28, 2011 Complain to orange customer service, and they will replace it for you, of course make the touchscreen issue sound like a very annoying problem, DONT OPEN it.
Guest Gounadive Posted March 28, 2011 Report Posted March 28, 2011 or just send it back to Orange and run the risk of getting a TFT model back. Thanks for any feedback... Don't worry about TFT or Oled. I've got a TFT screen OSF and the screen is excellent. :0)
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