Dead Screen

[Guest brightroar]

In some kind of epic coordination faliure I managed to drop my Blade screen-first onto a tiled floor in a train station (incidentally, the jelly case made to fit this phone specifically does nothing to protect the phone from this, it doen't come out far enough over the screen, it's almost flush to it). The screen is now a black display of death. Buttons light up when turned on, haptic feedback on pressing home button etc

It's still technically under warranty (aside from me voiding by rooting/unlocking/putting 2.2 on it).

Questions:

Can you rate my chances of being able to convince Orange to swap it under the warranty if I claimed it just randomly did it while in my bag?

Is it possible to get it repaired for less than the cost of a new one if they say no? (I asked in an Orange shop earlier without giving any details and the girl said it'd probably be cheaper to buy a new one than pay for a repair if it's out of warranty... But I'm not convinced she knew what she was talking about).

Is there a way of getting it back onto stock rom with the screen dead like this?

[Guest galorin]

I think you need to go down the fastboot method, someone else had a similar problem, can't remember the details though. I would suspect your chances of getting it replaced by Orange are nil, and that has more to do with the accidental damage nature of the incident, not the custom ROM. It's worth a shot though. I had to get mine replaced and the guy didn't even check my account details until he was dispatching a new unit.

[Guest brightroar]

Ha... Ok. I've connected it up and it seems the USB is borked too.

Lovely and very sympathetic man I eventually managed to speak to at Orange is winging me a replacement tomorrow night :D

Edited April 4, 2011 by brightroar