Weird signal issue (Orange)

[Guest Cpt Mango]

Hey Guys,

Just bought a new phone I thought the misses would like my san fran so I put her sim in and it seemed to be connected fine but could only do data (couldn't make calls or send texts). I tried re-adding the APN which made it worse getting no signal, I also changed ROMs to JS and CM7 still with no change.

She's on Orange and I was using T-mobile, has anyone else expierenced this issue?

Also it's not new(got it around Sept)

Cheers

Edited May 26, 2011 by Cpt Mango

[Guest Hingy]

Have you made sure that both 2G and 3G are turned on?

[Guest Cpt Mango]

Yea, no change. Cheers for the reply.

[Guest DavieJG]

I'm on orange in Newcastle and i can't get any 2G or 3G connection this evening. Guessing the problem is at their end because i havent done anything.

[Guest flshg]

If not already done so, perhaps she needs to sign up for the tmobile/orange sharing: https://kareena.orange.co.uk/signal/

Did you also try the 'select automatically' option in the gsm/umts, network operators setting?

[Guest Cpt Mango]

Tried Automatic and manually choose it orange as well, signal in the area was fine as it worked on another phone.

Update:

Seems it can't register to the orange network, when I add a t-mobile apn it can connect via 3G but can't connect to orange at all.

Any idea's?

Edited May 27, 2011 by Cpt Mango

[Guest Cpt Mango]

An additional update, talked to orange and ir turns out the phone is blacklisted! If this is true I shall take it down to the shop tomorrow, do you think I'll have any trouble being nearly a year old and rooted?

[Guest Mushroom_Lord]

I would reset it to stock if I were you!

Any clue as to why they would have blacklisted it?

Cause if they are stalking you cause of custom ROM's... we are all doomed :P

[Guest Cpt Mango]

Unsure, I never used the sim it came with(lost it) so maybe it's tied to that. I should be near a shop tommorow so I shall report back with my findings.

[Guest Cpt Mango]

Turns out it was not registered on the Orange network, don't know why it took a few CS people to drop my call and misdiagnose but it's finally sorted thanks to one really helpful CS lady.

Now to unroot again :P.