New screens (and other parts)

[Guest ZTE_SeanJacko]

Hi all

I received a question regarding whether ZTE would ship an OLED screen part as a replacement. Here's the official response:

ZTE does not supply replacement parts such as keypads, parts or screens. They will of course honour any warranty agreements with devices that it has supplied though.

[Guest domenico lamberti]

Hi all

I received a question regarding whether ZTE would ship an OLED screen part as a replacement. Here's the official response:

ZTE does not supply replacement parts such as keypads, parts or screens. They will of course honour any warranty agreements with devices that it has supplied though.

does that mean if the phone is under the one year waranty they will replace it ? because im confused

[Guest targetbsp]

does that mean if the phone is under the one year waranty they will replace it ? because im confused

If your phone is faulty, they will repair or replace it. If it was broken (dropped or something) they obviously won't - because that's not under warranty. And what this thread is saying, is that unfortunately they don't have parts to supply for you to repair it yourself under those circumstances.

Edited July 15, 2011 by targetbsp

[Guest domenico lamberti]

If your phone is faulty, they will repair or replace it. If it was broken (dropped or something) they obviously won't - because that's not under warranty. And what this thread is saying, is that unfortunately they don't have parts to supply for you to repair it yourself under those circumstances.

it was on charge on my desk next to my radiator and then a few hours later it has the blue filter over the screen which i have been told by a phone shop is a crack in the OLED panel, would they replace it then ?

[Guest captain.dogendo]

it was on charge on my desk next to my radiator and then a few hours later it has the blue filter over the screen which i have been told by a phone shop is a crack in the OLED panel, would they replace it then ?

My SF has that weird blue filter over the screen too. I'm certain I've done nothing to cause it. I've had a ball ache trying to get it repaired though: See this thread.