Official ZTE representative, need assistance

[Guest yellowperil]

I have had my phone in repair now for 3 weeks with no sign of anything happening, personally I believe the phone is broken with a hardware fault (wont charge, wont power on, wont even power on when plugged into the power supply), confirmed its not the cables or the wall charger.

Now I have a horrible feeling there is no replacement stock available and I am gonna be stuck without a phone for a very long time, I live in Greece, and my phone is presently with Wind Hellas.

What are my options here, because I am getting really really annoyed now with the amount of time I am without a phone now, and the level of service I am getting from Easy Buy World is extremely poor, which is contrary to previous peoples expectations.

Anyone have any advice.

[Guest jackal-sk]

Hello, this exact same thing had happned to me! The phone was dead like you say, I took it to orange and they were having it there for 1 whole month - the whole warranty period and on the last 30th day they just called and said it was unrepairable and that i could just pick up a new phone, so I bought another Blade. There is not much you can do I'm afraid.