what should I do

[Guest Richard_Arkless]

Hi last week my sister complained about her loudspeaker not working on her zte blade, tried everything including wiping it and come to the conclusion its a hardware problem, anyway just now I phoned up orange and booked it for a replacement, thing was after I got off the phone I accidentally dropped it because the phone's charging cable got tangled in my office chair

Picked it up and I realised then that the loudspeaker now works, so should I ring them back to say that it "somehow" fixed itself or should I just let it get replaced and dont say anything, the point im getting at is will they try it out and if they see it works will they want the replacement back, the likelihood is that the wire connected to the speaker is loose and when I dropped it moved back into place so it will likely stop working again

EDIT: oops I just realised that I posted it in the wrong thread so I apologise

Edited September 29, 2011 by Richard_Arkless

[Guest flshg]

If its working then I'd say best to cancel the repair/replacement.

[Guest Richard_Arkless]

If its working then I'd say best to cancel the repair/replacement.

ive edited the original post, I just had a thought, if its a problem where the wire is loose then its most likely stop working again

Edited September 29, 2011 by Richard_Arkless

[Guest hugobosslives]

this may sound a bit silly but....

i would give it a few gentle knocks to see if the speaker stops again; if it does, just take it to orange. If it doesn't, should be okay :)

[Guest Richard_Arkless]

this may sound a bit silly but....

i would give it a few gentle knocks to see if the speaker stops again; if it does, just take it to orange. If it doesn't, should be okay :)

Tried it and nothing but ive asked my sister and she said that the speaker would stop working on a regular basis and to fix it she would knock it with her hand and the reason why she told me was because that method stopped fixing the problem (I guess the drop was enough to move it back in place again)

so its probably best to send it off

Edited September 29, 2011 by Richard_Arkless

[Guest doogsville]

How long before the guarantee expires? If you don't have long, I would say stick to the original plan and have them look at it. Tell them it's an intermittent fault though, otherwise if they can't recreate the problem they might not replace or repair it. If you have a while before it's out of guarantee, wait and see. Maybe the drop fixed the problem permanently.

[Guest Richard_Arkless]

How long before the guarantee expires? If you don't have long, I would say stick to the original plan and have them look at it. Tell them it's an intermittent fault though, otherwise if they can't recreate the problem they might not replace or repair it. If you have a while before it's out of guarantee, wait and see. Maybe the drop fixed the problem permanently.

About a month left of guarantee, thanks for the suggestion, ill probably attach a note to it and state that