Has anyone else had their Blade blacklisted?

[Guest ampeli]

Unable to make or receive calls since yesterday p.m. On investigation T-Mobile say the handset has been blacklisted. Why? Who by? Tech Support have tried to remove the block - unsuccessfully so far. If no joy after 24 hours, or if the block is removed then reinstated I will have to prove to T-Mobile that I legally purchased the phone (which I can do) but what a pain.

Bought the handset from Orange website when the San Fran was first launched (Oct 2010?), immediately unlocked and installed Custom ROM and ran on O2, then GiffGaff and now T-Mobile. Could Orange have blocked the IMEI? Has this happened to anyone else?

[Guest agpoli]

What does the phone says about the IMEI number?

Is it a few different numbers or all zeros?

[Guest WAWA72]

Make another Imei. I can give you one from a faulty Blade

[Guest ampeli]

Thanks for replies. It is showing a proper imei (not all zeros). Will see what happens with T-Moble tomorrow, but in the meantime may need to put my sim in a Pulse Mini as a temporary measure. I do find it very worrying though that someone can block the phone and T-Mobile can refuse to tell me whether it is another network, and if so which one. Been Googling and it seems that it would be quite difficult to misquote your imei when requesting a block if the phone is lost or stolen as there is a check-sum to ensure it is legitimate.

[Guest Davidoff59]

changing the imei is illegal with severe consequences if caught as you are probably aware. the imei that's on his phone will not match the imei under the battery.

in all probability, the imei was corrupted when flashing. check the imei on the phone as well as the imei under the battery and report back.

[Guest JudasLucifer]

You are probably only going to have messed up IMEI if you have Windows flashed your phone to gen2 (not the tpt method).

I fear you will have to revert to your stock ROM and show some orange/t-mo people...

[Guest WAWA72]

Take of the Imei under battery ;)

[Guest ampeli]

The imei is correct and uncorrupted by flashing. It matches that listed on the box originally.

Have written to T-Mobile with photo of box and copy of Orange invoice as proof of legal ownership. Apparently they have to pursue it with whoever has instituted the blacklisting.

[Guest unrandomsam]

The imei is correct and uncorrupted by flashing. It matches that listed on the box originally.

Have written to T-Mobile with photo of box and copy of Orange invoice as proof of legal ownership. Apparently they have to pursue it with whoever has instituted the blacklisting.

Did you give anyone else your IMEI at anypoint (unlocking service / posting on forum for free unlock etc etc).

[Guest ampeli]

Did you give anyone else your IMEI at anypoint (unlocking service / posting on forum for free unlock etc etc).

From memory I used DC Unlocker's website for the unlock, but I did not post the IMEI anywhere public. We are talking October 2010 and phone has been fine for over a year so I don't think this is the source of the problem.

Swapped with a GiffGaff sim I have in an unlocked Pulse Mini. Both phones work with sims swapped so I'm thinking this indicates O2 or GiffGaff are responsible for the blacklisting. Still no joy with T-Mobile - tried ringing Tech Support again today. Getting really fed up with switching off, removing battery and sim and rebooting scenario to no effect. They have refreshed my account several times, but nothing works.

I have now emailed O2 to ask them to check whether they have barred the phone in error.

Found a thread 'Your sim does not allow connection to this network' at xda-developers which seems like mine. In their case the IMEI block for a stolen phone had been entered incorrectly at Vodafone, and the poster had difficulties because they had not used the Vodafone network. They got it resolved, but it took a lot of untangling.

Edited December 15, 2011 by ampeli

[Guest hecatae]

Hang on. Has this happened since T-Mobile sent you a text advising you can now use Orange 3g signal? Orange T-Mobile and virgin share the same blacklist database. It then gets passed to Vodafone and o2. If the blade is working with the giffgaff sim. Then o2 have yet to receive notification the imei has been blacklisted. What happened to the orange payg sim that was bought with the blade back in October 2010. Has that sim ever been reported stolen or has it never been used? The payg sim would have been registered to the blade imei at purchase by orange and if the sim has ever been reported lost or stolen orange could have quite easily blacklisted the imei at the same time.

[Guest ampeli]

Thanks hecatae for your information about how the blacklisting operates - can see that the fact that the GiffGaff sim works at the moment could only be a temporary situation until the blacklist is passed on to Vodafone and O2. I'm really stuck until I can find out how instituted the bar, but all T-Mobile will say is it wasn't them. Do I need to either pay an IMEI checking site (and pay them for the privilege) or all the networks individually?

The original Orange sim has never been reported stolen. Think I put it in initially while I was playing around and before I organised the unlock but wouldn't have made any calls as I had a contract sim with O2 at the time. Never even contacted Orange to activate the Internet, so just used WiFi. (Bit difficult to remember as I later bought a second OSF.)

[Guest hecatae]

I would put the original orange sim back in the phone, re-install the stock rom and pop into an orange shop asking why you cant make or receive calls

[Guest Zehray]

Just to say I have had exactly the samme problem and the same timescales. It was after i turned the phone on and off

Regarding the text message about faster internet.

Rang t-mobile same kinda response has been blacklisted meant to sort it out, but apparently was told to take it back to

shop that i got it from, ordered online kinda stuck on what to do next ?

Also tried another sim card think was i card worked fine if phine black listed should any sims work on the phone?

Please let me know ampeli if you get anywhere with this problem......

[Guest hecatae]

Where did you get yours from Zehray?

[Guest Zehray]

Where did you get yours from Zehray?

Online from orange shop.........

[Guest Davidoff59]

a blacklisted phone will not work in the uk on any sim as its the imei that's blacklisted, and the network uses this every time you connect to.a network.

a blacklisted phone will work outside of the uk but this loophole is apparently being closed.

this is the reason why changing an imei code or indeed, just having the software to change or clone an imei number has such severe penalties in the uk.

you can find more info by Googling ceir database

[Guest Zehray]

Oh by the way just to say that the internet is still working on the phone though.....

[Guest hecatae]

a blacklisted phone will not work in the uk on any sim as its the imei that's blacklisted, and the network uses this every time you connect to.a network.

a blacklisted phone will work outside of the uk but this loophole is apparently being closed.

this is the reason why changing an imei code or indeed, just having the software to change or clone an imei number has such severe penalties in the uk.

you can find more info by Googling ceir database

I'm starting to doubt either of the above phones have been blacklisted, something has happened with the sim update T-mobile sent out when they completed the work to allow T-mobile users to use Orange 3g signal.

[Guest ampeli]

I'm starting to doubt either of the above phones have been blacklisted, something has happened with the sim update T-mobile sent out when they completed the work to allow T-mobile users to use Orange 3g signal.

I did a CheckMend search and it did not show up any problems. I phoned Orange and they say the handset is blacklisted, but again not by them. Still awaiting a reply from O2.

By the way I did not respond to the text about using the Orange signal.

I did reboot in response to the text about faster internet - but I only got that this morning. (Have put contract sim in my other OSF so I have phone access.)

Confused!

Edited December 16, 2011 by ampeli

[Guest ampeli]

Found someone else reporting the same problem with their OSF - after they posted on my thread on MoneySavingExpert.

They were told by T-Mobile that their handset was blacklisted, and by Orange that they could lift the bar with the correct information from the original owner of the phone.

[Guest ampeli]

captainkirk also seems to have the problem - see 'Sim locked out of phone?' thread here.

That makes 4 of us now - all having the same difficulties with T-Mobile sims in our unlocked Blades.

[Guest hecatae]

captainkirk also seems to have the problem - see 'Sim locked out of phone?' thread here.

That makes 4 of us now - all having the same difficulties with T-Mobile sims in our unlocked Blades.

gather your thread on MSE is this one?

http://forums.moneysavingexpert.com/showthread.php?t=3677593

[Guest niu]

I was just looking for a new phone as I thought mine was broke. I had the same problem, phone can't receive or take calls, or send messages. 3g seems to be working though...

[Guest niu]

I was just looking for a new phone as I thought mine was broke. I had the same problem, phone can't receive or take calls, or send messages. 3g seems to be working though...

I had a t-mobile sim in mine too btw

Edited December 17, 2011 by niu