Guest Frankish Posted February 18, 2012 Report Posted February 18, 2012 Finally got fed up of the dust under my screen and called Orange. Got my OMC back on the 23rd November last year and it has gradually gotten worse. They went through the usual scripted questions, "have you taken the battery out and back in?" Eventually they said they will send a replacement out, next day on a Sunday in a timeslot of my choice. I'm actually happy with that service. Funny thing is they asked if it was the Black or the Pink?! I made sure to confirm it as an OMC too. Wonder if there are any users around who HAVEN'T got dust under their screen? I had the same issue with my San Francisco but just left it...wish i hadn't now! Let's hope in future ZTE improve their build quality as i'm still very happy with the value of their handsets.
Guest holtend Posted February 18, 2012 Report Posted February 18, 2012 So the dust got behind the glass? Only had mine a week or 2 but have been very happy so far. I got mine on PAYG so can't imagine them being so willing to swap it if it becomes a problem for me... When I was on contract though they were excellent and swapped my desire twice as I wasn't happy with battery life. But I guess crap battery life is par for the course with modern phones..
Guest Frankish Posted February 18, 2012 Report Posted February 18, 2012 Yes dust behind the glass caused by the screen not being sealed properly. And this is Pay as you go! They were very helpful other than the usual script reading crap. I don't even have a receipt for the phone either.
Guest FatLadZ Posted February 19, 2012 Report Posted February 19, 2012 Had a Monte Carlo since August and no dust under the screen. Do you work in a dusty environment or keep it in your pocket alot?
Guest FatLadZ Posted February 19, 2012 Report Posted February 19, 2012 Had a Monte Carlo since August and no dust under the screen. Do you work in a dusty environment or keep it in your pocket alot?
Guest Frankish Posted February 19, 2012 Report Posted February 19, 2012 It's always in my pocket and i suppose work is a bit dusty! However i've never had this problem before other than with ZTE phones!
Guest hecatae Posted February 19, 2012 Report Posted February 19, 2012 Lol are they sending you an orange Rio
Guest Frankish Posted February 19, 2012 Report Posted February 19, 2012 No I rang to confirm after thinking about the pink. It arrived today so I'm very happy. It overclocks higher than my old one and the touchscreen seems more responsive?! Although that could be my imagination.
Guest eLJay Posted February 19, 2012 Report Posted February 19, 2012 No problem with dust in my Skate. Just my paw prints all over the screen.
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