No Internet Connection (wifi or mobile)

[Guest WillForADay]

Hi,

Just got this phone and i can't get it to connect to the internet though wifi or mobile (unlocked, on giffgaff)

It connects to my router just fine, so i assume i'm missing a setting on the phone (since it's both wifi and mobile) somewhere.

When trying to sign into a google account i get a message reading:

Can't establish a reliable data connection to the server.

This could be a temporary problem or you phone may not be provisioned for data services, If it continues, call Customer Care.

thanks for any help.

[Guest WillForADay]

Ok got the mobile internet working, had one character wrong on the VPN settings, since i did them manually.

But the wif connects but no internet.

[Guest WillForADay]

Solved it, subnet mask was assigned wrong. Think it's time i get a new router as i have never seen a router assign that wrong.

[Guest Davidoff59]

sorry wrong info

Edited May 2, 2012 by Davidoff59

[Guest RebeckyMiguel]

How did you sort the mobile internet/ VPN?

[Guest Davidoff59]

Miguel, check the apn settings first

[Guest WillForADay]

How did you sort the mobile internet/ VPN?

The mobile interent wasn't the problem. I had set up my VPN settings wrong but didn't notice.