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Google Play Issues - B927


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Guest HuaweiAscend
Posted

Hello,

I've seen one report of this in the B927 thread, but after having a great day with ICS, I've come to download some of my other apps from Google Play.

I'm getting "your device is not compatible with this application" for a few basic apps, such as Natwest, Barclays and a few others.

Has anyone got a clue why this would be, or how I can overcome it?

If there's no cure, looks like it's back to my B888 backup :(

Cheers.

Guest Andymac1969
Posted

I am having the same problem, typical it's the apps I use the most :angry: I also may have to downgrade

Guest wrtease
Posted

try this it might help

Market cannot download and Google Talk login failed to fix this, go to manage application and do clear data for :

  • Download
  • Google Backup Transport
  • Google Services Framework
  • Google Talk
  • Reboot

Guest HuaweiAscend
Posted

If I go into Google Play on my Mac, it shows:

This app is compatible with some of your devices.

T-Mobile HUAWEI HUAWEI U8815

This item is not compatible with your device.

Vodafone ZTE Crescent

Interestingly, it shows compatible with the "Vodafone ZTE Crescent" which was a T-Mobile Vivacity, but not the U8815.

Where does Google get the device name from?

The ZTE was never on Vodafone.

Guest Hogweed
Posted (edited)

Have you tried clearing data in App Manager for Google Play Store? That's been reported to work on other ICS devices when they get this error? Also comments elsewhere about non-default pixel densities confusing things. Maybe nothing to do with this but worth a try maybe.

Strange it works with B826 but not B827. What's the difference other than device ID and a slightly newer kernel?

Edited by Hogweed
Guest HuaweiAscend
Posted

try this it might help

Market cannot download and Google Talk login failed to fix this, go to manage application and do clear data for :

  • Download
  • Google Backup Transport
  • Google Services Framework
  • Google Talk
  • Reboot

None of these show in Settings -> Apps

Any idea where to go?

Thanks.

Guest HuaweiAscend
Posted

Have you tried clearing data in App Manager fro Google Play Store? That's been reported to work on other ICS devices when they get this error? Also comments elsewhere about non-default pixel densities confusing things. Maybe nothing to do with this but worth a try maybe.

Strange it works with B826 but not B827. What's the difference other than device ID and a slightly newer kernel?

I saw your suggestion for this earlier, and no luck unfortunately. :(

Guest Mtman1
Posted

I don't think banking apps work with root. I remember seeing a thread somewhere saying its a security risk...

Guest HuaweiAscend
Posted

I don't think banking apps work with root. I remember seeing a thread somewhere saying its a security risk...

My handset isn't rooted.

Guest Hogweed
Posted (edited)

How about editing build.prop to make it identify itself as lthe U8818 rather than the U8815 variant as in B826? You'd need root for this but you can unroot afterwards if it works,

Edited by Hogweed
Guest wrtease
Posted

the settings .then applicationns,then manage apps .,then you see download to left ten select all then follow instructions.

Guest HuaweiAscend
Posted

the settings .then applicationns,then manage apps .,then you see download to left ten select all then follow instructions.

Those apps don't show though.

Guest HuaweiAscend
Posted

How about editing build.prop to make it identify itself as lthe U8818 rather than the U8815 variant as in B826? You'd need root for this but you can unroot afterwards if it works,

I have no idea how to do this, unfortunately.

U8815 is it's official model number though, so surely it should work?

Guest Andymac1969
Posted

try this it might help

Market cannot download and Google Talk login failed to fix this, go to manage application and do clear data for :

  • Download
  • Google Backup Transport
  • Google Services Framework
  • Google Talk
  • Reboot

Cleared all them, and mine still will not work, pissing me off :angry:

Guest Rico_89
Posted

Just a shot in the dark but does your google play app need updating itself?

Guest HuaweiAscend
Posted

I checked for updates through it, and nothing showed.

Does the Natwest and Barclays apps show for you?

Guest Andymac1969
Posted

I checked for updates through it, and nothing showed.

Does the Natwest and Barclays apps show for you?

It does show, but says it's incompatible with the device

Guest HuaweiAscend
Posted

Exactly the same.

Did you use B926 before? Did they work on there?

Guest Andymac1969
Posted

Exactly the same.

Did you use B926 before? Did they work on there?

Barclays worked, but only after I unrooted the phone on B926, the apps I am having problems with worked fine on B926, but cannot even download them on B927

Guest HuaweiAscend
Posted

Hmmm, so it is certainly a B926-B927 change.

Very unusual.

What other apps are you having difficulties with?

Guest Andymac1969
Posted

Hmmm, so it is certainly a B926-B927 change.

Very unusual.

What other apps are you having difficulties with?

Virgin Trains, Greater Anglia, ITV Player, Barclays

Guest HuaweiAscend
Posted

I didn't realise there was ITV Player available, never seen it on GB.

Guest Andymac1969
Posted

I didn't realise there was ITV Player available, never seen it on GB.

Worked very well on the G300, but not now lol

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