Guest Thedarkphonetech Posted May 10, 2013 Report Posted May 10, 2013 So after calling orange about the my power button and cracks they told me that they cannot do anything about it! They said bring in store to see what they can do! Can u believe that!
Guest i am not a hacker Posted May 10, 2013 Report Posted May 10, 2013 Why did you make a topic about this? Your question is 'can you believe that?'
Guest sang3eta Posted May 13, 2013 Report Posted May 13, 2013 (edited) I called them today, returns dept only open normal office hours, took 32 minutes to get them to agree to try a repair and send out a return bag. Even though I was only a few days over the 14 day cooling off period they weren't interested in doing a refund, replacement or upgrade to a more expensive model. They really don't seem to want these things back once they've got your money! I'VE JUST NOTICED A 5th CRACK STARTING OVER THE HDMI PORT NOW! Edited May 15, 2013 by sang3eta
Guest sang3eta Posted May 21, 2013 Report Posted May 21, 2013 Bagged up and returned my Orange San Diego for repair yesterday. Made a final video of that 5th crack. It made it all the way across the plastic since the last one.
Guest Thedarkphonetech Posted May 25, 2013 Report Posted May 25, 2013 Unlucky I got replacement in the end after like 100 angry calls. Is just your luck ...
Guest sang3eta Posted May 31, 2013 Report Posted May 31, 2013 (edited) Unlucky I got replacement in the end after like 100 angry calls. Is just your luck ... Me too, you should change the title of this thread to "You can get a replacement for OSD cracks and buttons" ;) Edited June 1, 2013 by sang3eta
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