Guest PhilA Posted February 19, 2003 Report Posted February 19, 2003 I've had my SPV about a week, and when I got the SIM update for picture messaging, Customer Services told me to power off, remove the battery, replace and power on. Only problem is, when I pressed the catch to remove the battery it snapped off :) Will Orange consider this to be "abuse" of the phone, or have I got a chance of getting a new battery out of them? If not, does anyone actually sell replacement batteries for this phone yet? TIA
Guest HelloDave Posted February 19, 2003 Report Posted February 19, 2003 Will Orange consider this to be "abuse" of the phone No harm in giving them a call and seeing what they say; if you've only had it a week I would have thought they'd give you a new battery. If not Orange's website sells SPV batteries (though they're not particularly cheap!)
Guest Bazz Posted February 19, 2003 Report Posted February 19, 2003 Orange do on their website, but it's pricey £50. Try yer luck with CS first...
Guest PhilA Posted February 19, 2003 Report Posted February 19, 2003 Thanks for the advice - I gave CS a ring and they're sending me out a new battery tonight. I had no problems at all, which makes me suspect I'm not the first person to experience this problem.........
Guest ajb3000 Posted February 26, 2003 Report Posted February 26, 2003 how many calls do you think orange cs are gonna recieve now of people having """broken battery clips"""
Guest RCAM Posted February 27, 2003 Report Posted February 27, 2003 Ajb3000 I have 10 broken battery clips. 8)
Guest mcwarre Posted February 28, 2003 Report Posted February 28, 2003 Try www.freedom-mobiles.co.uk then orange hansets spv accessories where they are selling it for £39.99.
Guest youngerpants Posted February 28, 2003 Report Posted February 28, 2003 Nice find mcwarre, all the accessories from the orange site... cheaper :) time to finally buy the in car charger. Have you posted this site anywhere else?
Guest PhilA Posted March 26, 2003 Report Posted March 26, 2003 how many calls do you think orange cs are gonna recieve now of people having """broken battery clips""" They did take the old battery away when they delivered the new one though :lol:
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