Doesn't go recovery mode , doesnt open ,, :"(Help Mee Please !!

[Guest Shehabeldeenosama]

I have ZTE nova v6500, while opening it , the logo appeared and after while the logo disappears and a blue coloured screen appear and I removed the battery and tried to go to recovery mode by pressing The start button and the +ve button the logo appear only and nothing happened , I tried by pressing the -ve and start button and nothing happened also I tried the three buttons together and there was nothing ,, can anyone help me , what shall I do to fix this problem