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Case discolored - overheating?


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Guest warwound
Posted

I've had my Hudl2 for 2 months and have been happy with it so far.

However in the past couple of weeks it's case has developed a couple of discolored patches.

 

I've uploaded some pics that show the discolored patches.
My Hudl2 is the blue model - what you see in the pics is the standard blue case.

From the power button down to the HDMI port is a very noticeable dark blue patch.

There's also a patch on the upper case in front of the power switch.

 

The discolorisation looks like biro ink, in fact when it first appeared i thought i'd had some ink on my fingers and it'd wiped onto the Hudl2.

 

I'm sure this is a sign of overheating and am wondering whether to return it to Tesco or give it another few weeks and see if the patches get any worse.

 

What does everyone think?

 

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Guest Mark_He
Posted

That's definitely very concerning. I also have the blue, but I've been using a case. I've had a good look at it, and can't see anything like that. I'm not sure from the pics whether it's overheating - surely you'd be getting a straight line or regular shape from whatever component is particularly overheating? Those lines are roughly where my fingers would be when holding in landscape - could it be discoloration of the material from skin contact? (Not saying you have filthy fingers or anything! Even the cleanest of fingertips have a slight oily secretion that could potentially be a source of discoloration.)

Guest Mark_He
Posted

Looking at the third pic of the internals, do the lines match either side of that internal plate? If so, it could be flexing of the case at the weakest points. Whatever the answer, you certainly deserve a replacement.

Guest warwound
Posted

Looking at the third pic of the internals, do the lines match either side of that internal plate? If so, it could be flexing of the case at the weakest points. Whatever the answer, you certainly deserve a replacement.

 

Yes that plate would be aligned directly within the area of the patches on my case.

Assuming that plate is a heatsink then these dark blue patches on my case have, i think, been caused by excess heat.

 

I visited Tesco this afternoon with my Hudl2 and they got me to chat with a chap on their phone for a while (Hudl support line?).

He gave me a replacement authorisation code and the lady at Tesco gave me a new Hudl2.

I went for blue again btw.

  • 2 weeks later...
Guest warwound
Posted

Bad news

So i've had my replacement Hudl2 for a couple of weeks and within a few days it started showing the same discoloured lines on the case.

Good news

Then a couple of days back i put it back in the old sleeve i've been keeping it in.
This is an el cheapo sleeve i got from ebay a couple of years back for a different (7") tablet.
The sleeve does the job - it keeps the dust off.

What did i notice? - The sleeve has a black bead around the edge and the position of the black bead matches up with the position of the discoloured marks on the case!
I normally put my Hudl2 in the sleeve upright - the black bead lines up with the darkest discoloured mark.
When charging i put my Hudl2 in the sleeve upside down - the black bead lines up with the lighter discoloured mark.

So mystery solved - the discolouration wasn't being caused by overheating, it was just the black dye in the cheapo sleeve that i store my Hudl2 in.
 

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Guest glossywhite
Posted (edited)

Bad news

So i've had my replacement Hudl2 for a couple of weeks and within a few days it started showing the same discoloured lines on the case.

Good news

Then a couple of days back i put it back in the old sleeve i've been keeping it in.

This is an el cheapo sleeve i got from ebay a couple of years back for a different (7") tablet.

The sleeve does the job - it keeps the dust off.

What did i notice? - The sleeve has a black bead around the edge and the position of the black bead matches up with the position of the discoloured marks on the case!

I normally put my Hudl2 in the sleeve upright - the black bead lines up with the darkest discoloured mark.

When charging i put my Hudl2 in the sleeve upside down - the black bead lines up with the lighter discoloured mark.

So mystery solved - the discolouration wasn't being caused by overheating, it was just the black dye in the cheapo sleeve that i store my Hudl2 in.

 

 

I didn't see this post until now, but I'd certainly have saved you a lot of `Sherlocking` if I'd seen it. My friend had the same issue with a netbook, it stands to reason that there's an issue with your carry case - random wobbly lines appearing on a plastic exterior surface for no reason, wouldn't be very likely - every effect has a cause, and Googling with the proper syntax, would have drawn you to a similar conclusion in a matter of minutes rather than weeks. :)

Here is the lesson: avoid "protecting" your treasured technology in knock-off, sub-sub-sub-sub-par crap. If you've spent £130 on a device, what's another £10-20? The irony that the very item designed to protect the hudl 2 has, in fact, cause the most damage, kind of makes me chuckle :D

Edited by glossywhite
Posted

Had the same issue with a kindle a few years ago. I avoid cheap leather an textile case like the plague now

Guest glossywhite
Posted

Had the same issue with a kindle a few years ago. I avoid cheap leather an textile case like the plague now

 

Avoiding the plague is easy - it doesn't exist.

Posted

avoid-like-the-plague

Verb

(third-person singular simple present avoids like the plague, present participle avoiding like the plague, simple past and past participle avoided like the plague)

(simile, idiomatic) To shun, or evade if at all possible.

I'm one of those people who avoids confrontations like the plague.

Origin

From St Jerome: Avoid, as you would the plague, a clergyman who is also a man of business.

Guest glossywhite
Posted (edited)

avoid-like-the-plague

Verb

(third-person singular simple present avoids like the plague, present participle avoiding like the plague, simple past and past participle avoided like the plague)

(simile, idiomatic) To shun, or evade if at all possible.

I'm one of those people who avoids confrontations like the plague.

Origin

From St Jerome: Avoid, as you would the plague, a clergyman who is also a man of business.

A most helpful and truly invaluable clarification; thank you, I'd be lost without these helpful insights

;)

Edited by glossywhite
Posted

While the plague (bubonic) doesn't exist, cheap crap cases seem to be flourishing as does the lesser spotted troll.

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