Guest WeZ01y Posted February 24, 2003 Report Posted February 24, 2003 If you have probs with the phone not bootin from the canary boot screen while in the middle of the update please to the following... I have just done a hard reset on my phone and retried the procedure and fooked it up on purpose so im back to where i was and retired it again this time and it werked so... Okay! If the phone hangs when you turn it on with the canary red green blue bar boot screen this is what you have to do: Unplug the Phone from the cradle and remove battery.. Reboot PC and wait for it to come back to dektop NOW! Remove the SD Card from the phone and put the battery back in and turn on the phone (theres no rush because i did this like 15 times and it werked everytime!) Put the phone into the cradle, check that the bottom left hand part of the phone where it says Serial changes to USB, and wait for an error message in windows about unrecognised device etc (if you dont get one an error or if you do please you must do the following) Go to device manager and look at the bottom for CE Usb devices> Expand it and look for Microsoft USB Sync Device and right click and click remove or uninstall. Now unplug the phone from the cradle and remove the battery Put battery back in Turn on And place the Phone in the cradle when it says: Press the Action key to load boot loader or any other key to continue and just wait... Windows should detect the device and Find a Microsoft USB Synch Device and it should then be ok and no error should pop up Re run the Update program Pressing Yes to All when it asks to overwrite the files.. Click Next and wait a while Active Sych will stay grey (if you hover over it when update is running it will dissapear beacuse the update closes active synch just like the Compaq Ipaq rom updates do) The light on the front will not light up because it does not have any os to control it so... Just wait and it will detect the phone and the phone screen will go white and it will continue onto the next stage Happy Phoning :)
Guest pibrahim Posted February 24, 2003 Report Posted February 24, 2003 AWOOOOOGA! Bonus, mine's installing once again now... Followed your instructions, with a slight difference - couldn't see Microsoft CE USB Device in Device Manager, only Unknown USB Device. Removed that, plugged in phone again, again Unknown USB Device came up. Clicked update drivers, and it updated them to Microsoft CE USB Device. Unplugged phone, reconnected it, and now running installation... Cheers everyone for the help!
Guest WeZ01y Posted February 24, 2003 Report Posted February 24, 2003 Orange should do something about this because i can see lots of people having this problem : Anyways glad to hear you got it workin :)
Guest bluedog Posted February 24, 2003 Report Posted February 24, 2003 to keep it simple: just install the "unrecognized device" as "Microsoft USB Sync" Device, then start update again.
Guest stillwaiting Posted February 24, 2003 Report Posted February 24, 2003 Thankyou so much for that Wez, i've been s#*tting my self for the last half an hour. Its worked just fine.
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