Guest zafonic Posted February 27, 2003 Report Posted February 27, 2003 :? :? :? When I switch the SPV on it hangs at the orange sunset screen - any idea how I can fix this ? Cheers David
Guest awarner [MVP] Posted February 27, 2003 Report Posted February 27, 2003 Depends on what you have been doing with your phone. Can you give anymore info on what you have done etc. This might not be a bug so don't worry if it gets moved to another area on the site.
Guest zafonic Posted February 28, 2003 Report Posted February 28, 2003 I have done nothing to it at all other than apply the ugrade which seemed to go without a hitch - the battery ran out yesterday while the phone was switched on (not incall) and since then I have been unable to reboot. Please help if you can Cheers David
Guest Monolithix [MVP] Posted February 28, 2003 Report Posted February 28, 2003 Might be looking at a hard reset. Or maybe reapplying the update? If it works it will save your custom IPSM data....
Guest zafonic Posted February 28, 2003 Report Posted February 28, 2003 Tried redoing the update but the phone needs to be switched on and as it is stuck at the orange welcome screen it wil proceed no further What can I do ? I have also tried removing and re-inserting the battery to no avail Cheers David
Guest egalegal Posted March 6, 2003 Report Posted March 6, 2003 I've had this twice now, both times they changed the phone! No way of fixing that I know of.
Guest caswellm Posted March 16, 2003 Report Posted March 16, 2003 I have the same problem and now the phone has died too!!!! Who do you contact to get a replacement as the orange monkeys didnt know what I was on about when I rang them yesterday!!!!
Guest Vector Posted March 16, 2003 Report Posted March 16, 2003 Sorry m8, if you have done a hard reset i can't think of anything else you could do :roll: .
Guest Syvwlch Posted March 16, 2003 Report Posted March 16, 2003 There is no way to get to the three color screen? or to the bootloader menu? Couldn't you use USBterm to fix it? Or a backup put on the card with a card reader and WinHEX?
Guest caswellm Posted March 17, 2003 Report Posted March 17, 2003 No such hassle required Orange are couriering out a new phone for tomorrow morning for me Hopefully will be the latest version ??????
Guest funky_munky Posted March 17, 2003 Report Posted March 17, 2003 I've had the same problem. Also getting a new phone. But i couldnt try the hard reset 'cuz it wouldnt load the bootloader, just sez - press any key to get to the bootloader, but it jumps straight to the 3 colour canary screen. any ideas? or am i just being a muppet?
Guest Wingers Posted May 12, 2003 Report Posted May 12, 2003 Hi guys I've just had my phone do the same thing. I've not run the lastest update but I have unlocked it and changed some minor things in the registry (moving Ringtones to SD Card & installed keypad speech) but the phone was working fine for weeks after that. One common factor seems to be the flat battery tho cos my phone also had the battery go flat yesterday and turned itself off. Tho it was running OK after i recharged it until now - i turned it of and now whenever i try to turn it back on it freezes on the sunset screen. don't know if this helps anyone but i would be careful about leaving the battery to go flat. An unhappy & SPV-less Wingers By the way has anyone had any probs with Orange replacing an Unlocked phone?
Guest Monolithix [MVP] Posted May 12, 2003 Report Posted May 12, 2003 Not sure, if you're worried about it and you've not already returned it you could always have hard reset it, removing all evidence it ever was de-certed. Another method you can now try is running the update when it's in the Canary tricolour screen, this may help repair any corruption.
Guest Direct_Drive Posted May 28, 2003 Report Posted May 28, 2003 I've had the same problem...it wouldnt load the bootloader, just sez - press any key to get to the bootloader, but it jumps straight to the 3 colour canary screen... Same story here - i let the battery go flat, the phone now hangs on the orange screen and the bootloader refuses to load! I've also tried applying the orange update whilst it was on the 3 colour screen, which completed successfully but didnt solve the freezing problem! Looks like im phoning orange for another handset! :x
Guest andrelyytinen Posted November 24, 2004 Report Posted November 24, 2004 The same thing happened to my phone, and i got really scared because I had just terminated my contract with Orange and and warranty is now void. I had the new dutch ROM, the phone was de-certed and sim-unlocked when the problem came. I also left the phone's battery to fully discharge (as the Orange site recommends us to do). Suddenly I found myself without a phone. I was able to get the three colour screen by pressing the off, record and volume up buttons simultaneously, but it allowed me to go to the bootloader by pressing a button. I counln't find the dutch rom in the Orange site, and I lost the CD that Orange mailed me. I managed to download the UK update and installed it. The Smartphone 2002 screen showed up giving me hope, and to my surprise the phone worked! :shock: :shock: Otherwise I think I might have had to find a friend and try out his SPV battery. So, there is hope. There are two different variables that I find here: 1. I installed a upgrade from a region other than the one that was initially installed. 2. I was able to access the bootloader. 3. Windows asked me to provide the drivers for the phone whilst on the bootloader, and wceusbsh.sys worked. I hope this helps, and damn Orange for not trying to fix it. Regards, André
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