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Posted

I was wondering if you put a diff sim in the phone that the one supplied would this void O care???? For example putting a vodaphone sim in after unlocking the phone??

Guest casper508
Posted

Donno how orange deals with it, but my brother lost his SL45 (T-Mob contract) last week and was using an O2 PAYG sim at the time he lost it. He DID NOT get a replacement for the reason you specified above. I'd assume that most mobile phone insurance policies have the same TnC but could anyone confirm please?

Cheers

Cas

Posted

i wouldent think so-as long as your paying your line rental they wont mind--if you had to claim its not a question they would ask so why tell them?

Guest casper508
Posted

Accidental damage is one thing, loss / theft is another. In the later case they FIRST ask you if u've had the SIM card blocked and they do check it. So its not a question of 'Why tell then?'. So the only solution(not recommended, just a suggestion) in that case would be to get your SIM unblocked first (the SIM thats still with you) and wait for the 1-2 days it takes for the new one to arrive.

Cas

Posted

i`m pritty sure that then can tell what sim cards have been used in the phone now. i know they can on voda.

Posted

Orange can tell what Sim cards have been in which handsets but do not always actively monitor it. Sim swopping does imedietly void any warrentee and insurance so be warned.

Posted

i thought so. I put a voda chip in for 5 min last night. Do you think i will be alright to carry on as normal now with the proper chip of shall i phone orange to confirm??

Guest Syvwlch
Posted

Yes, I'd also be curious to know how they can tell... Unless the networks share IMEI databases?

Guest fraser
Posted
Unless the networks share IMEI databases?

Hmm, can you say "Data protection act"?

I've never signed a contract with Orange (ordered over the web from a reseller), so they have no right to send any personally identifying data of mine to a third party. I'd say a IMEI was a pretty identifyable piece of data! If I'd signed a contract, I'd expect to see something like that mentioned in there, like the banks do when you take out a loan. They have to state in the contract that a credit reference agency will be kept up to date on your repayments.

Legally, do they actually own the phone? I know they say you'll be charged full line rental for the year if you pull out, but I'm not sure if the phone is actually legally theirs and that they can dictate what you do with it.

Guest ben1598
Posted

I checked my agreement when I got the phon from Orange over the web, I have signed for twelve months ervice but it says the handset is not included in the contract, so I would agree that they would not be allowed to share any info about the handset with other networks without your permission.

Guest frijj2k
Posted

I was on the phone to orange the other day regarding a slightly different matter but the woman did say that Orange only supports its obligations when only the sim-card that was purchased with the handset is used with it.

She said that this is because the sim-card contains some information which is specific to the registered handset that it was sold with.

Dave

Guest frijj2k
Posted

Usually the phone is "paid for" in the first 3 months of your contract.

If you change your tarrif to a lower priced one within the first 3 months you may be asked to pay the full retail price of the handset. After 3 months it ok.

If you pull out of your contract there is usually a cancellation fee. Last time I checked (about 2 years ago) it was about £70 to cancel 2/3 months before the end of my contract. I believe that they charge you a set amount plus a percentage of the remaining monthly bills.

Dave

Guest mattat
Posted

OK, not sure on this because I can't be bothered going to look it up, but the Data Protection Act makes a distinction between identifiable data (such as your name, or your name + address) and data which is only identifiable when combined with other information. I think that an IMEI is definitely in the latter category - you can't tell anything about who owns the phone simply from the number - it must be combined with a database of names and addresses. I guess that they could probably tell if you were using the phone with another Sim card without passing this information. (For example Vodaphone could just send Orange a list of all the IMEI's that were in use on their network - it would only reveal who you are if you are a customer of Orange and therefore made a match - in which case you can't object on data protection grounds because you have consented that this information (i.e. Name + address) be available to Orange. The phone companies presumably don't send this information.

Just my 2 english pennies worth....

As such I think that they can share the IMEI numbers,

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