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SPV: Software upgrade problems


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Guest donty
Posted

Hi all,

please help me.

I'm an absolute beginner and 4 this reason I deserve the following....

I bought a SPV and I unlocked it.

During the download of the software's update I had a connession problem between my pc and the mobile device (as I could see from the Actsync).

I had to stop the upgrade.... and the only thing that I can see right now on my spv is the three colours canary display.

I'm getting crazy, please help me...

Is someone there that can tell me what to do???

thanks & regards

Posted

Take the phone out of the cradle and turn it off. Place it on the cradle againnand it'll automatically turn on. Then start the upgrade program again. Ignore any "New USB Device detected" messages that Windows might throw up.

You might have to do it a couple of times to get it to work.

Guest donty
Posted

Hi,

first of all: many thanks for your reply.

The problem is that i turned my spv off and my pc too....

What shall i do?? Is your advice valid anyway???

The only stuff that I can see, right now, is the three canary colors display...

Thanks & regards

Guest dave_derfel
Posted

Well I've done the update, got to 100% update, told to pull th batt out and switch on, and nothing appears, just a blank screen !??!

what has gone wrong ?!

Guest awarner [MVP]
Posted

What do you mean a blank screen? A white screen after you power back on?

Posted
The problem is that i turned my spv off and my pc too....

What shall i do??

Try turning the PC on again ;-)

Is your advice valid anyway???

Well it worked for me!

Guest dave_derfel
Posted

Yes White Screen, then you can here the menu button re-action like It's working and even make phone call but just a white screen,

Guest Monolithix [MVP]
Posted

dave_derfel: It seems that your WinCE image has been corrupted, which is weird because it isn't updated afaik (in the UK update).

You might want to have another blast at the update or moan at O until they replace your phone.

donty: have you tried running the update again from another PC? I had the same problem and this worked for me....

Guest donty
Posted

Hi,

tnx for your help....

I'm downloading right now the update from another pc...

I did the following:

- spv on the cradle on 3 canary. I can see icon USB in the bottom left of my spv display

- update downoladed

Have I to run active sync before to install and run the update???

tnx

Guest donty
Posted

Finally I did it!

Thank so much you all.... with your suggests my spv is alive again!!!!

I have apppreciate it much!

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