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Guest pippo64
Posted

I have setup the number of vocal mail but when i turno off the phone the number it's alwais that 888 of Orange.

I normally use with my network operator..

Guest Syvwlch
Posted

Now that is really strange, because I had to force mine to store 888, it didn't have it OOTB... which came as a surprise I might add.

Which country is the phone from and which updates, if any, have you applied?

Guest pippo64
Posted

I buy the phone in france, it's sim unlocked because i use in italy with italian operator.

Software version is:

Radio 1.24.00

Operator 1.3.6.5

Productor:1.3.6.5

MIcrosoft: 3.0.12255.0

Language:1.3.6.5

File system 3.0.12255.0

Guest Syvwlch
Posted

Ok, so the french update has been applied, I have the exact same software versions.

Lemme play with it and see if I can reproduce this behaviour.

Guest pippo64
Posted
Lemme play with it and see if I can reproduce this behaviour.

Sorry i don't understand

Guest Syvwlch
Posted

You are correct.

When I go to Settings>Telephony>Call Options>VoiceMail Number for Line 1 and change it to 123, when I hold down the "1" key, it calls 123.

A power cycle later, it calls 888.

I suggest the best thing to do is to create a shortcut on another key to the number of your voicemail, and give up on key "1".

Alternatively, you can whip out RegEdit and have a play with it :)

Guest pippo64
Posted
I suggest the best thing to do is to create a shortcut on another key to the number of your voicemail, and give up on key "1".

Alternatively, you can whip out RegEdit and have a play with it :)

I cannot make a shortcut on key "1" because the phone tell me that the position "1" is reserved.

I want try change RegEdit but i don't know how.

Thanks for you disponibility.

Guest Syvwlch
Posted

I'm sorry, I was not clear.

You can make a shortcut on key "2" to your voicemail, until we find a fix for key "1". That is a workaround :)

Do not change anything with RegEdit if you don't know how, you can break the phone.

I will take a look, and I'm sure others will as well. Some of us live in RegEdit.

Clearer? Would French be an easier language for you?

Guest pippo64
Posted

I have already use the position "2" and i like use the position "1" for the voicemail.

I know it's dangerous to change regeedit bit i want try to do it.

How and wath i have to changhe.

Sorry but i don't speak french.

Guest Syvwlch
Posted

Pippo,

The fix does not exist yet. If it did, I would guide you thru a RegEdit hack if that was required.

At the moment, I'm looking in RegEdit to see if I can find a fix.

Also, in this thread, another possible solution is mentioned : a shortcut in the Start Menu. I will try this too.

Have faith, and patience. :)

Guest Syvwlch
Posted

BTW, could a moderator move this Help & Advice, we might get more attention on this problem that way? :)

Guest awarner [MVP]
Posted

OK moved just for you.

for now if this is a bug it will return to

bugtrack later.

Ashley

Guest Syvwlch
Posted

Thanks, Ashley!

Not making any headway on this. I hope more people with better brains than mine will look at this post here.

The phone grabs some settings from the network before you see that Call Options page.

I don't think it gets the Vmail number from there, as I don't remember my previous phones doing that. Still, anybody think different?

Also, there are a lotta users using this phone on other networks, is everyone seeing this, or just us French-SPV users?

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