i was updating and i've ruined my phone!

[Guest bigals]

i was putting the orange update on and the phone rebotted and diconnected from activesync so i took out the phone and now it won't go past the three colour canary screen,

no buttons will do anything, this happens every time i try

HELP ME!!!!!

the phone was locked and blocked, i had unlocked the sim but i still couldn't use and networks even orange this is also a problem i need help with thanks,

alex

[Guest Gorskar]

Best I can advise is to try re-applying the update.

Failing that a call to orange might be in order, as it was their update program that caused you this problem.

[Guest awarner [MVP]]

Have a look here from a post lower down.

Hope it helps :)

[Guest daverow]

I believe that activesync is not used by the update anyway, it has it's own usb comms program, so active sync appears 'dead' anyway.

As long as your patient enough, it should all go through.

Hope that makes sense, I just woke up!

[Guest bigals]

the advice worked it's all done, cheers!