Guest goosegog Posted April 16, 2003 Report Posted April 16, 2003 I have had me head stuck in the sand on another planet and am only now doing the UK update from the Orange site... I have downloaded the file, opened it and started it updating my phone. The screen has gone 3 colours and the Orange window is asking me to wait. It's been like this for half an hour. Is this normal or has it frozen? What shall I do? Cheers Ferg
Guest Monolithix [MVP] Posted April 16, 2003 Report Posted April 16, 2003 Sounds like you might have the "communication error". Have you tried (optomistically) Orange customer services? Personally i'd remove it and restart the update, i don't want to be responsible if it kills your phone though...
Guest goosegog Posted April 16, 2003 Report Posted April 16, 2003 Help Mummy, I'm scared! I followed your instructions which are the same as on the Orange site: Remove battery, refit, put on cradle, rerun unpdate program... It's just hung there again doing nothing at all with the Orange window "Checking the information on your SPV" I don't have a phone now :lol: Anyone else had this problem? Ferg
Guest goosegog Posted April 16, 2003 Report Posted April 16, 2003 Hold on..... third time lucky maybe It's now erasing from my phone, I have the orange progress bars
Guest goosegog Posted April 16, 2003 Report Posted April 16, 2003 Yup, it's all working now. Sorry for the panic! Ferg
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