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Rollover minutes question


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Guest Coolboy1982
Posted

OK guys:

This is the kind of statement you'd read on orange's UK webpages:

"The maximum that can be rolled over at any one time is the same as your

free monthly entitlement. So, for example, if you are on talk 120 then you

can carry over a maximum of 120 minutes each month."

Now I understand that this is to forbid rolling over more than a months worth

of calls thus saving up tons of calltime after e.g. a 3 month holiday abroad.

BUT: If I change my call plan at some point to something lower e.g. from

200 mins to 30 mins, does this mean that I can only roll over a maximum of

30 minutes into that new month, because it only has 30 included mins, or

can I roll over anything of the 200 mins that I haven't used so that the 30

minute roll over maximum would only apply after having been on that low

rate for a month?

In other words is the maximum given by the number of minutes you had

in the month that the roll over minutes from into the next one, or does the

new number of minutes in the next month set the limit?

Both possibilities would have pros and cons to it, as if the old limit applies,

you could rollover more than the next months worth in a tarif downgrade,

but if the new limit applies, you could get around orange's limit of not

being able to rollover more than a months worth by quickly upgrading

the tarif for the next month so that it can take that many minutes.

I hope you all get the idea of what I'm asking and somebody will be able

to answer this.

The reason, why I don't want to call 150 is that I am sure on this

complicated question everybody at orange cs would tell me different

things. We all know how badly / differently or mis-informed they have

been in the past (e.g. about the continuation of the 6 quid gprs tariff after

this month)

Thanks for reading all this!

Guest Coolboy1982
Posted

sorry that I quoted an old page that still talked about the "talk" plans, but

the conditions for "your plan" for rolling over should be the same!

Posted

AFAIK, if you change talk plan, you lose any rollover minute you have left.

i.e. you must use up any remaining minutes before your talk plan changes, or you lose the lot, bummer, I know.

Guest Coolboy1982
Posted
AFAIK, if you change talk plan, you lose any rollover minute you have left.

i.e. you must use up any remaining minutes before your talk plan changes, or you lose the lot, bummer, I know.

and that's for both upgrading and downgrading the contract?

Posted

I have to say, I haven't tried it while up-grading, only the other way, but my impression is that it is on any talk plan change, that your inc minutes are reset.

Guest Coolboy1982
Posted
I have to say, I haven't tried it while up-grading, only the other way, but my impression is that it is on any talk plan change, that your inc minutes are reset.

OK, thanks for the info!

Guest Firaas
Posted

OK, thanks for the info!

Yep it's for upgrading as well.

The restriction is mainly to stop people upgrading/downgrading from 120 to 60 to 120 every other month and spread it out as 90 minutes a month.

Guest Coolboy1982
Posted

Yep it's for upgrading as well.

The restriction is mainly to stop people upgrading/downgrading from 120 to 60 to 120 every other month and spread it out as 90 minutes a month.

Yep, you guessed my plans!

So I'm not that intelligent after all ;-)

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