lost everything on spv

[Guest trudyb]

Hi

I need some help in reviving my smartphone.. i was looking through my phone with smart explorer or was it all explorer?? I open a file by mistake and my phone literally died.. I tried to start it up again but all I got was "no file associated with poutlook.exe" please run application"as i cant even reset my phone or do anything else with it i am very stuck. all i have now is a white screen with the time on top right hand corner.. can anyone help...

many thanks

Trudy

;) :oops: :cry:

[Guest Monolithix [MVP]]

It wasn't "Smartclear.exe" (or similar) was it?

Sounds like you'll have to do a hard reset. See this post for instructions: http://www.modaco.com/viewtopic...p?p=97945#97945

You can then decertify using this website: www.developers.orange.com and clicking "Working with Orange > Un/locking your SmartPhone"

[Guest trudyb]

Hi

Thanks for reply.

I have tried what you suggested, but nothing has happened, only stuck on the three canary colours..

[Guest Monolithix [MVP]]

You turned the phone off after hard resetting and you're only getting the Canary screen?

[Guest midnight]

quick instructions time methinks :)....

power off phone

power on phone while holding in the record button

DO NOT let go of record button, until it comes up with a screen that says 'press any key to enter bootloader' (or something like that)

now press and hold the action button (button in the center of the cursor controls)

DO NOT let go of this button until the canary blue menu screen appears

at the bottom (option number 8) it says Erase IPSM, press down on cursor keys and select this option with the action button

after a while some text will appear, and eventually it will say 'complete' (or something similar)

now simply hold the power button in to reset and the phone will reboot

note: this reboot seems to take forever, but it will happen (fingers crossed) ;)

[Guest trudyb]

Thankyou thankyou thankyou... I was holding down both record and action button (stated in Hard reset)at the same time.Rather then record first and then action second.. many thanks

Trudyb