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Help..its about my Inbox problem!


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Guest anne
Posted

:( Hello, i just wanted to ask some advice about my phone. It's about the Desktop XP that im using, when I go to my SMS messages its seems that i have 29messages written there (unread) but when i open my inbox, i have nothing or no new messages to be read. What can I do to correct this? thanks in advance i would really appreciate it. :)

Guest Chris b.a.r.f.
Posted

Sounds like ActiveSync's getting confused during the sync process (as usual). Are you sync'ing with your PC's inbox?

Guest anne
Posted

:) i really dont use much my sync coz its always bugging me. i mean, if i start to sync my pc with my phone there's always something error that would appear. I really dont know how to fix it. Anyway, maybe that's the problem huh? :cry: One friend of mine told me that i need to re-boot my cellphone and it would not be a good part on me, coz I know am going to lose my contacts and my messages in my inbox, and I dont want that to happen :cry: if there's an other way to fix it, i would... :wink: THanks:) so kind of you to help me. MWAH! :wink:

Guest jim80b
Posted

umm rebooting the phone meaning turning off then on again should not lose contacts or inbox...

i had i problem with active sync but i deleted all partnerships, reinstalled it and it was fine. when asked what to do with my contacts i replaced with the ones on the pc as that was created from the phone from before. in your case i would replace from phone and it would put all the contacts from the phone into outlook.

same should happen with inbox (not sms though)

as long as you dont do a hard reset you should be fine

Guest awarner [MVP]
Posted
when I go to my SMS messages its seems that i have 29messages written there (unread) but when i open my inbox, i have nothing or no new messages to be read.

Do you mean you phone is showing 29 SMS

but you do not have any unread SMS on the phone?

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