In box problem

[Guest Shane]

Please can someone help?

When I turn my SPV on a voice says I have new mail and shows the envelope symbol in the top left hand corner of te home screen; however it does not show a “1” in the notification area on the home screen.

When I go to my inbox it shows “1” Message in the top banner, but the inbox is empty.

When I go back to the home screen the envelope symbol has gone, but if I go back to the in box it still shows “1” message.

I have received new e-mails and text messages and deleted all of them, still shows “1” message.

I have turned the phone off and on and taken the battery out.

HELP!!

Thanks

Shane

[Guest awarner [MVP]]

When I turn my SPV on a voice says I have new mail and shows the envelope symbol in the top left hand corner of te home screen; however it does not show a “1” in the notification area on the home screen.

When I go to my inbox it shows “1” Message in the top banner, but the inbox is empty.

When I go back to the home screen the envelope symbol has gone, but if I go back to the in box it still shows “1” message.

I have received new e-mails and text messages and deleted all of them, still shows “1” message.

Sounds like you have the old phantom sms, for an easy solution

go to Phantom SMS fix in the Articles section :)

[Guest Shane]

Thank you I have download the suggest viewer. However I sure it's me being thick, if I double click it on the PC, I get an error sayung can run not a valid Win32 app. (XP home OS) If I copy both the exe's to the phone and click on them I get an error saying failed to run.

Help!

Shane

[Guest Chris b.a.r.f.]

Try this file, got it from ppcw.net

[Guest Shane]

Thank you very much I will try it. Do I copy the exe to the phone 1st, and if so where too?

Thanks

Shane

[Guest Shane]

None of the downloads will work because they are not digitally signed. Please does anyone have any ideas.

Shane

[Guest Brody]

You'll need a de-certed phone to run the apps, try this for more help!!