phone jams keyboard locks start screen doesn't load properly

[Guest SirOracle]

Had all of the above problems with spv. Did hard reset loads of times still nothing. Looked thru loads of posts. Still no answer. Orange Tech support no help there systems were down. Did notice on posts that people were being sent new phones. However......

The problem was the battery it was dead. Doh! Anyway thought I'd put this up in case anyone else has similar probs.

Bit weird the battery was dead though it was on an overnight charge. Unless the alarm uses vast amounts of battery life in a couple of minute.

[Guest martin]

Had all of the above problems with spv. Did Hard Reset loads of times still nothing. Looked thru loads of posts. Still no answer. Orange Tech support no help there systems were down. Did notice on posts that people were being sent new phones. However...... 

The problem was the battery it was dead. Doh! Anyway thought I'd put this up in case anyone else has similar probs.

I suppose thinking about it, it could make sense.

Initially when the phone is switched on it will require power for the screen.

The phone must then have enough juice left over to initate an IMSI attach to the network (requiring sufficient TX power for uplink communication). I take that the name 'orange' didn't appear on the phone before the screen locked up ?

It would also be worth trying to boot up the phone in the cradle to eliminate a faulty battery that was not holding its charge.

Since a phone replacement is sent without the battery, what would happen if the battery was faulty ? :x :cry:

[Guest SirOracle]

What you have said makes sense as the next step for the phones booting up process would be to connect to a provider. Perhaps a screen should come on warning you of a low battery before it tries to boot up.

I did read on one post that someone had had their phone replaced and the same problem occured!! Although it is a natural thing to plug everything into the charger when you get a new phone.

[Guest SirOracle]

Thinking about it has this actually helped anyone or was it just me!!