Respect to Orange CS

[Guest youngerpants]

OK, I'm down in london all week for work, but when I got here on Friday, I realised that I forgot my charger.

Predictable, no shops (orange or otherwise) stock chargers (car or otherwise) so I rang Orange CS to see about buying one direct. They appologised that they couldnt sell me a new one, but asked the address where I work and sed they will send me on asap gratis!

Now that is GOOD customer service... however, I still feel naked without my phone as the battery is predictably as flat as a pancake

[Guest Martin@Home]

This should be a news item !

"Orange customer service in act of goodwill shocker" :lol:

[Guest mavisdavis]

:lol: I have to agree with you on Orange Care...My docking cradle was damaged and its not covered by the insurance so every time I plug my phone into it it buggered the phone so I called them and ask for a new phone they replaced it the same day.

So I plugged it into the docking bay again to confirm it was the source of the damage and I was right...

Called them and got a new phone the next then asked for 1 new cradle or seven phones a week it`s thier choice so after a week of calling them they sent me :

1.The cadle

2.Headphones

3.8MB MMC

4.Protective case & Another disk & All the manuals (which I still haven`t opened)

So all in all thier not that bad :wink:

[Guest Big Ron - No Longer a Mem]

My third phone, the Alcatel 301 "One Touch Easy" had a unique feature - if the batteries ran flat, you could run it on AAA Duracells. I thought that was pretty neat - particularly as my original phone - a Motorola - ran on batteries that were exactly the same circumpherance as AAA Duracells... but about a centimetre longer.

These days, I carry around a tiny adaptor - mine uses three AAA's, you can also get them that run from the square 9-volt cells. If your battery runs flat, you plug the adaptor into the power socket and run from external power. For an earlier phone, I had a cable - USB at one end, "power jack" on the other - it would trickle charge my phone from the USB socket of my PC. Cost about £3.50, and they'res till available mail-order from the kind of places that sell Nokia fascias.