Guest ksa Posted July 26, 2003 Report Posted July 26, 2003 hi . while trying to upgrade the software of my imate smartphone using the iternet . my pc get hanged andafter restarting it i reconnect my smart phone to the descktop pc trying to upgrade again the pc can not connect or see my smartphone and only three colors screen on my smartphone and an error msg. i have it on the pc says (the smartphone software update can not open the Rom image file. ) thats what happend to my smartphone and it is not booting. i need help please help me i will bevery gratefull. thanks :)
Guest awarner [MVP] Posted July 26, 2003 Report Posted July 26, 2003 Welcome to the site :) You could try a Hard Reset but try running the update on another PC first.
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