new: Voicemail icon doesn't clear on voicemail deletion

[Guest arieh]

When a voicemail had been received and deleted, the phone sometimes fails to register its deletion.

This results in the voicemail icon being active at the the top, and the right-hand softkey displaying 'message' (IIRC) on a restart.

This has occured several times, but arbitrarily; I haven't been able to deliberately replicate it.

FIX: have somebody leave you another voicemail, and delete it. Hopefully, this time the deletion signal will make it from the network to the phone, clearing the icon.

[Guest awarner [MVP]]

This is an old problem with Orange and not the phone, the other solution is to phone Orange and ask

them to reset from their end.

Also when deleting the message make sure you hear the confermation first before hanging up

other wise it will happen again.

Moved to Help and Advice

[Guest Stella]

I repeatedly had this problem and always phoned orange (150). After a while they told me once you've listened to your Vmail stay on the phone for an extra ten seconds and the Icon will disapear, works every time. 8)

[Guest arieh]

Thanks fo rthe advice, I'll remember that. :)