Error updating new firmware on Qtek 7070

[Guest Twixie]

When i try installing the new firmware from Qtek i get this error message: error

What the heck does that mean and how do i solve the problem?

[Guest awarner [MVP]]

Not seen that image before :?

Try re-running the update via the Canary screen

(you may need to reboot your PC first)

[Guest Twixie]

canary screen? the screen with the 3 colors? (power on + record button)?

[Guest awarner [MVP]]

Yes sorry forgot to explain that :oops:

don't forget to reboot your PC first (I have to sometimes for some reason)

[Guest Twixie]

That worked, thx alot awarner :)

[Guest awarner [MVP]]

Anytime :)