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Contacts Not Syncing Properly


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Guest badboy4life
Posted

The problem i'm having is that if i modify an existing contact on the phone it is not sync'd with outlook on the computer. If i create a new contact on the phone it sync's fine.

E.G. if i add a email or phone number to a contact then this will not appear on the pc (it is not deleted from the phone though). Same for if i change the name the original name is stored on the pc not the new one.

I only realised this after i had to hard reset my phone so i lost a fair bit of information :cry: And now i've tested it, by changing details and its still not syncing the modified information

Help :!:

Guest awarner [MVP]
Posted

Have you checked your Activsync settings? OptionsRules

Guest badboy4life
Posted

O yeah forgot to mention that:

:arrow: Contacts are set to 'Syncronise all'

:arrow: I've set the rules to 'Replace on Computer'

It used to be set to 'Replace on Device' but still the same problem.

:idea: Any Ideas :?:

Guest M219569
Posted

I think you are experiencing the same as me.

I have no solutions but my guess is that any contact edits that you do after a power off/on are lost but any you make before the power off/on are synched OK. Also, you will find exactly the same with calendar items that are edited.

I asked MS to look into it but the trail went cold after repeated mailings.

Guest badboy4life
Posted

I dunno about if its when the phone is turned off cos i hardly ever turn my phone off.

I messed up my registry yesterday and so the phone half reset. :oops: When i synced it created a new partnership again so need to test if its working now.

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