Phone hard resets (without data loss)

[Guest fde]

(Swiss)

Operator 1.5.0.3

Manuf: 1.5.0.3

MS: 3.0.13037.0

Lang: 1.5.0.3

FS: 3.0.13037.0

Observed phenomenon twice now and only since doing the last ROM upgrade to 1.5.0.3.

Description:

Phone is on and fully working, but backlight won't go off (for hours and despite settings).

If the phone is powered off and switched on again it perfectly boots taking it slightly longer to come up with the sim code prompt. After sim code is correctly entered, "add config" is started and "ipsm check" is run. Then the phone reboots as if it were the first boot after a hard reset.

After the reboot all configurations (homescreen, keyclicks ...) are lost, the desktop partnership is broken and worst: the phone is re-certified.

Anybody experienced similar behaviour? Any remedy?

Regards

Frank

[Guest kyrkesmith]

Is it the settings for the backlight in Power Management you're chatting about? I recognize that it's a bit more of a problem than that, but if it's just the aforementioned you're changing, try what I've posted here.

[Guest fde]

Thank's for your support. Probably that won't do.

My assumption is that the registry somehow becomes corrupt while the phone is on (which could be the reason that backlight doesn't go off).

Upon booting the integrity check of the registry fails and the phone replaces the registry with a generic (empty) registry.

However, I have no clue which application or process might corrupt the registry.

Regards,

Frank

[Guest kyrkesmith]

Might be that someone else on this forum knows what to do, but if it were my phone, I'd get it replaced/fixed under warranty.